At a Glance
- Tasks: Provide exceptional support and manage technical enquiries for the Smart Manager Platform.
- Company: Leading analytical laboratory company in Malvern with a focus on innovation.
- Benefits: Career growth opportunities in a diverse and inclusive environment.
- Why this job: Join a dynamic team and make a difference in customer support.
- Qualifications: Background in computer science and experience with laboratory instruments.
- Other info: Strong problem-solving skills are essential for success in this role.
The predicted salary is between 30000 - 42000 £ per year.
A leading analytical laboratory company in Malvern is seeking a Customer Services Digital Specialist to support the Technical Customer Support team. The role involves interfacing with customers to provide exceptional support, owning technical enquiries, and deploying the Smart Manager Platform.
Candidates should have a background in computer science, experience with laboratory instruments, and strong problem-solving abilities. This role offers opportunities for career growth in a diverse and inclusive environment.
IoT Support Engineer for Smart Manager Platform in Malvern employer: Malvern Panalytical
Contact Detail:
Malvern Panalytical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IoT Support Engineer for Smart Manager Platform in Malvern
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and the Smart Manager Platform thoroughly. Be ready to discuss how your background in computer science and experience with laboratory instruments makes you the perfect fit for the role.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical challenges in the past. This will demonstrate your ability to own technical enquiries and provide exceptional support.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which we really appreciate!
We think you need these skills to ace IoT Support Engineer for Smart Manager Platform in Malvern
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with laboratory instruments and any relevant technical skills. We want to see how your background in computer science aligns with the IoT Support Engineer role.
Craft a Compelling Cover Letter: Use your cover letter to showcase your problem-solving abilities and passion for customer service. Let us know why you’re excited about supporting the Smart Manager Platform and how you can contribute to our team.
Showcase Your Technical Skills: In your application, don’t forget to mention any specific technical skills or tools you’ve used that relate to the role. We love seeing candidates who can hit the ground running with their technical knowledge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Malvern Panalytical
✨Know Your Tech
Make sure you brush up on your knowledge of laboratory instruments and the Smart Manager Platform. Be ready to discuss how you've used similar technologies in the past and how you can apply that experience to support customers effectively.
✨Show Off Your Problem-Solving Skills
Prepare examples of challenging technical issues you've resolved before. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and ability to think on your feet.
✨Customer-Centric Mindset
Since this role is all about exceptional customer support, think of ways you've gone above and beyond for customers in previous roles. Highlight your communication skills and how you ensure customer satisfaction, even in tough situations.
✨Embrace the Company Culture
Research the company’s values and culture. Be prepared to discuss how you align with their commitment to diversity and inclusion. Showing that you fit into their environment can set you apart from other candidates.