At a Glance
- Tasks: Design and optimise AI workflows for enterprise automation using cutting-edge Microsoft technologies.
- Company: Join a leading tech company shaping the future of automation and innovation.
- Benefits: Enjoy remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment that values diversity and fosters a growth mindset.
- Why this job: Make a real impact by transforming complex business processes into efficient AI solutions.
- Qualifications: 8+ years in software architecture with hands-on experience in AI systems.
The predicted salary is between 81000 - 99000 £ per year.
Are you ready to shape the future of enterprise automation? As an AI Workflow Architect, you will own the end-to-end design of agentic AI workflows that automate critical commercial and after-sales processes. In this role, you will translate complex business workflows into orchestrated, governed multi-agent systems built on the Microsoft AI stack.
Agentic Architecture: Design advanced agentic workflow architectures, including agent orchestration, tool utilization, memory/context handling, and human-in-the-loop approval patterns for commercial and after-sales use cases. Define and maintain reference architectures and design standards across the Microsoft AI stack (Copilot Studio, Power Automate, Dataverse, Azure AI Foundry / Azure OpenAI, Power BI, Microsoft Fabric).
Risk & Control Optimization: Design optimized human-in-the-loop workflows, ensuring approval, escalation, and exception-handling patterns strike the perfect balance between high automation rates and commercial risk management.
Cost Management: Own AI cost optimization across the agent estate by managing model selection and routing, context retention, caching, and token budgeting.
Enterprise Deployment: Plan and manage enterprise-level agent deployments and rollouts across multiple languages, countries, and departments, including phased autonomy expansion. Specify secure integrations between AI agents and core enterprise systems (Salesforce, SAP, service management platforms) via secure in-perimeter APIs.
Governance & Compliance: Partner with Enterprise Architecture and Governance teams to meet rigorous security, compliance, auditability, and responsible-AI requirements.
Scope & Autonomy: Sets the global reference architecture for agentic AI workflows across all commercial digital initiatives. Complexity: Manages multi-agent orchestration across heterogeneous enterprise systems, multiple countries, and legal entities.
Experience Required: 8+ years in software/solution architecture, with at least 3+ years of hands-on experience designing agentic or LLM-based systems in production. Expert-level, hands-on experience with the Microsoft AI stack. Proven experience managing multi-language, multi-country enterprise rollouts. Knowledge of AI cost optimization (model routing, context, and token management at scale). Strong integration skills using REST APIs, connectors, and enterprise platforms (Salesforce, SAP, Microsoft Graph). Familiarity with security, compliance, and responsible-AI governance in regulated enterprise environments.
Inspire Your People: Communicate an exciting vision, simplify complexity, and plan for the long-term interest of the business. Collaborate across departments, champion internal talent, and foster a growth mindset through active coaching and feedback.
Summary Location: Home Working, GB Type: Full time
Building Designer employer: Malvern Panalytical
At Malvern Panalytical, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that champions diversity and inclusion. With the flexibility of home working in the UK, we empower our team to achieve a healthy work-life balance while contributing to meaningful projects that make a positive impact on the world.
