AI Workflow Architect

Are you ready to shape the future of enterprise automation? As an AI Workflow Architect, you will own the end-to-end design of agentic AI workflows that automate critical commercial and after-sales processes. In this role, you will translate complex business workflows into orchestrated, governed multi-agent systems built on the Microsoft AI stack. Your designs will prioritize human-in-the-loop controls, cost efficiency, and enterprise-grade scalability right from the start.

Key Responsibilities:

• Agentic Architecture: Design advanced agentic workflow architectures, including agent orchestration, tool utilization, memory/context handling, and human-in-the-loop approval patterns for commercial and after-sales use cases.
• Reference Standards: Define and maintain reference architectures and design standards across the Microsoft AI stack (Copilot Studio, Power Automate, Dataverse, Azure AI Foundry / Azure OpenAI, Power BI, Microsoft Fabric).
• Risk & Control Optimization: Design optimized human-in-the-loop workflows, ensuring approval, escalation, and exception-handling patterns strike the perfect balance between high automation rates and commercial risk management.
• Cost Management: Own AI cost optimization across the agent estate by managing model selection and routing, context retention, caching, and token budgeting.
• Enterprise Deployment: Plan and manage enterprise-level agent deployments and rollouts across multiple languages, countries, and departments, including phased autonomy expansion.
• System Integration: Specify secure integrations between AI agents and core enterprise systems (Salesforce, SAP, service management platforms) via secure in-perimeter APIs.
• Governance & Compliance: Partner with Enterprise Architecture and Governance teams to meet rigorous security, compliance, auditability, and responsible-AI requirements.
• Innovation: Evaluate emerging agent frameworks and orchestration tooling to drive strategic build, buy, or configure decisions.

Role Scope & Requirements:

• Scope & Autonomy: Sets the global reference architecture for agentic AI workflows across all commercial digital initiatives. You will set standards adopted by engineering teams, manage multiple concurrent use cases, and make independent architectural decisions.
• Complexity: Manages multi-agent orchestration across heterogeneous enterprise systems, multiple countries, and legal entities.
• Accountability: End-to-end accountability for the architectural integrity, scalability, cost efficiency, and governance compliance of the platform, as well as enterprise rollout readiness.
• Experience Required: 8+ years in software/solution architecture, with at least 3+ years of hands-on experience designing agentic or LLM-based systems in production.
• Expert-level, hands-on experience with the Microsoft AI stack.
• Proven experience managing multi-language, multi-country enterprise rollouts.

Key Skills & Competencies:

• Deep understanding of agent orchestration, tool calling, prompt/tool design, and human-in-the-loop workflow design.
• Knowledge of AI cost optimization (model routing, context, and token management at scale).
• Strong integration skills using REST APIs, connectors, and enterprise platforms (Salesforce, SAP, Microsoft Graph).
• Familiarity with security, compliance, and responsible-AI governance in regulated enterprise environments.
• Structured documentation skills and excellent communication; ability to explain complex architectural trade-offs to non-technical stakeholders.

Leadership Behaviours & Expectations:

• Inspire Your People: Communicate an exciting vision, simplify complexity, and plan for the long-term interest of the business. Bring positive energy, drive, and ambition, while remaining respectful, inclusive, and learning from setbacks.
• Strengthen Your Team: Set a high bar for excellence and hold teams accountable. Collaborate across departments, champion internal talent, and foster a growth mindset through active coaching and feedback.
• Grow Your Business: Drive strategic execution and deliver results based on sound decision-making. Put customers at the heart of everything you do, improve processes proactively, and advocate for the Spectris Business Systems.

Our Values:

• Own It: I believe in teamwork and keeping my promises. It’s how I build our brands and my business.
• Aim High: I believe in being bold and positive. It’s how I perform at my best and achieve greater success.
• Be True: I believe in absolute integrity. It’s how I win for my stakeholders, the environment, and my colleagues.

About us - Malvern Panalytical, Micromeritics and SciAps. Together we are a powerful and highly complementary combination of market leading technologies. We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.

Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.

Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.

SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.

We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia. We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.

We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.

Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery. Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.