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For Companies At a Glance
- Tasks: Lead digital innovation delivery and collaborate with diverse teams to achieve business goals.
- Company: Join OSB Group, a forward-thinking bank committed to exceptional service and community support.
- Benefits: Enjoy hybrid working, enhanced family benefits, and an annual bonus opportunity.
- Why this job: Be part of a transformative journey in banking while fostering professional growth and well-being.
- Qualifications: Experience in digital delivery or project management, with knowledge of Scrum/agile methodologies.
- Other info: Flexible working hours and a supportive environment await you!
The predicted salary is between 46200 - 54600 £ per year.
About the team:
The digital team plays a fundamental role in the transformation and growth of the OSB group portfolio of websites. Supporting the business in promoting online and offline activities, we aim to be recognized as the UK\’s number one choice of specialist bank through our commitment to exceptional service, strong relationships, and competitive propositions.
Due to growth, we are now looking for a Digital Delivery Manager to shape the delivery of digital innovation.
What you will be doing:
As the Digital Delivery Manager, you will be the crucial link between our diverse digital teams. You\’ll work closely with the UK UX/UI teams, web content teams, and web development teams (in both the UK and India). Your primary goal will be to ensure the seamless delivery of digital innovation, robust governance, efficient code deployment, and effective delivery solutions, all while minimizing risk to the OSB Group business and its end-users.
Responsibilities include:
- Work with stakeholders to deliver the website vision, aligning it with overall business objectives, understanding market trends, competitor analysis, and user needs.
- Develop, maintain, and prioritize the digital backlog, including detailed user stories and acceptance criteria, in collaboration with the digital team and stakeholders.
- Monitor and track KPIs related to website and app usage, user engagement, conversion rates, and business impact. Use data to inform decisions and report on product success.
- Make data-driven decisions regarding feature prioritization, scope, and trade-offs, balancing user needs, business value, and technical feasibility.
- Champion user-centricity by participating in user research, usability testing, and feedback. Support the UX/UI Lead in translating user insights into actionable designs.
- Previous experience in digital delivery or a comparable role is essential.
- Experience in change or project management roles is essential.
- Familiarity with Scrum/agile development techniques or similar methodologies is essential.
- Technical understanding of web technologies and architecture is desired, though coding is not expected.
Please see this link for the fantastic benefits available at OSB.
This is a full-time role, with flexibility around working hours.
About us:
At OSB Group, we value our people and aim to give back. Our purpose is to help our customers, colleagues, and communities prosper. We are on a transformation journey to become \’the bank of the future\’. We foster professional development, flexible working, and employee well-being in a supportive environment.
Skills and requirements:
We are seeking talented individuals with the experience and knowledge outlined above.
What’s in it for you?
- Salary from £55,000 to £65,000 depending on experience
- Enhanced family-focused benefits
- Hybrid working (3 days remote, 2 days in-office)
- Annual bonus opportunity
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Digital Delivery Manager employer: Malvern Hills
Contact Detail:
Malvern Hills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Delivery Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital delivery and project management. Understanding methodologies like Scrum and Agile will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the digital space, especially those who have experience in similar roles. Engaging with industry peers can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed digital projects in the past. Highlight your ability to balance user needs with business objectives, as this is crucial for the Digital Delivery Manager role.
✨Tip Number 4
Showcase your understanding of user-centric design by being ready to discuss how you've incorporated user feedback into previous projects. This will resonate well with the team’s focus on user experience and innovation.
We think you need these skills to ace Digital Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital delivery and project management. Emphasise your familiarity with Scrum/agile methodologies and any technical understanding of web technologies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital innovation and how your skills align with the responsibilities of the Digital Delivery Manager role. Mention specific examples of past projects where you successfully delivered digital solutions.
Showcase Data-Driven Decision Making: Include examples in your application that demonstrate your ability to make data-driven decisions. Highlight any KPIs you have tracked and how they influenced your project outcomes.
Highlight User-Centric Approach: Discuss your experience with user research and usability testing in your application. Explain how you have championed user-centricity in previous roles and how it can benefit the OSB Group's digital initiatives.
How to prepare for a job interview at Malvern Hills
✨Understand the Digital Landscape
Familiarise yourself with the latest trends in digital delivery and innovation. Be prepared to discuss how these trends can be applied to enhance the OSB Group's online presence and user experience.
✨Showcase Your Stakeholder Management Skills
Be ready to provide examples of how you've successfully collaborated with diverse teams and stakeholders in previous roles. Highlight your ability to align project goals with business objectives and user needs.
✨Demonstrate Data-Driven Decision Making
Prepare to discuss how you have used KPIs and data analytics to inform your decisions in past projects. This will show your potential employer that you can effectively monitor and track the success of digital initiatives.
✨Emphasise User-Centricity
Illustrate your experience with user research and usability testing. Share specific instances where user feedback influenced your project outcomes, demonstrating your commitment to creating a user-friendly digital environment.
