Assistant Restaurant General Manager
Assistant Restaurant General Manager

Assistant Restaurant General Manager

Walsall Full-Time 25000 - 31000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, manage daily operations, and enhance guest experiences.
  • Company: Join KFC, a beloved brand serving iconic chicken since 1939.
  • Benefits: Enjoy a competitive salary, bonuses, free meals, discounts, and wellbeing support.
  • Why this job: Be part of a vibrant community where your individuality is celebrated and potential is nurtured.
  • Qualifications: Previous team management experience and strong interpersonal skills are essential.
  • Other info: KFC values diversity and encourages applications from all backgrounds.

The predicted salary is between 25000 - 31000 £ per year.

Assistant restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

What will you spend your time doing?

  • Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
  • Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
  • Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
  • Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
  • Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.


What we\’d love from you:

  • You lead by example. You’ve helped manage teams before and know how to bring out the best in others.
  • You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.
  • You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic.


Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: £29,000 – £31,000
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps


KFC for everyone:

Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.

#lifeatkfc

#J-18808-Ljbffr

Assistant Restaurant General Manager employer: Malvern Hills

At KFC, we pride ourselves on being more than just a workplace; we are a community that values individuality and ambition. As an Assistant Restaurant General Manager, you will enjoy a vibrant work culture that fosters personal growth, with opportunities to lead and inspire your team while enjoying benefits like a competitive salary, quarterly bonuses, and free meals during shifts. Join us in creating memorable experiences for our guests and be part of a company that truly invests in your potential.
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Contact Detail:

Malvern Hills Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Restaurant General Manager

✨Tip Number 1

Familiarise yourself with KFC's values and culture. Understanding their emphasis on individuality and community will help you align your responses during interviews, showcasing how you embody these traits.

✨Tip Number 2

Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully motivated a team or improved performance, as this role heavily focuses on team dynamics and achieving goals.

✨Tip Number 3

Research common challenges faced in restaurant management. Being able to discuss how you would handle issues like staffing shortages or customer complaints will demonstrate your readiness for the role.

✨Tip Number 4

Showcase your passion for customer service. Be prepared to share stories about how you've created memorable experiences for customers, as this aligns with KFC's goal of turning first-timers into regulars.

We think you need these skills to ace Assistant Restaurant General Manager

Leadership Skills
Team Management
Coaching and Training
Performance Management
Customer Service Excellence
Operational Efficiency
Problem-Solving Skills
Communication Skills
Time Management
Administrative Skills
Conflict Resolution
Adaptability
Motivational Skills
Attention to Detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Restaurant General Manager at KFC. Highlight your relevant experience in managing teams and driving performance in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, team-building experience, and any achievements related to operational efficiency.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention specific examples of how you've successfully managed teams or improved guest experiences in previous positions.

Showcase Your People Skills: In your application, highlight your ability to understand and support team dynamics. Provide examples of how you've handled tough conversations or motivated your crew to exceed expectations.

How to prepare for a job interview at Malvern Hills

✨Show Your Leadership Skills

As an Assistant Restaurant General Manager, you'll need to demonstrate your ability to lead a team. Share specific examples from your past experiences where you successfully motivated and trained your team to exceed performance goals.

✨Emphasise Teamwork and Communication

KFC values strong teams and effective communication. Be prepared to discuss how you've built relationships within a team, handled tough conversations, and ensured everyone felt valued. This will show that you understand the importance of a supportive work environment.

✨Know Your KPIs

Familiarise yourself with key performance indicators relevant to the restaurant industry. During the interview, be ready to talk about how you have previously managed KPIs and what strategies you used to ensure targets were met or exceeded.

✨Create a Guest-Centric Mindset

KFC places a strong emphasis on guest experience. Prepare to share examples of how you've gone above and beyond to make guests feel special and turn first-time visitors into regulars. This will highlight your commitment to customer service.

Assistant Restaurant General Manager
Malvern Hills

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