At a Glance
- Tasks: Support the Revenues and Benefits team with mail handling and database management.
- Company: Join Malvern Hills District Council, a community-focused organisation dedicated to public service.
- Benefits: Enjoy a great pension, generous leave, training opportunities, and discounts on gym memberships.
- Other info: Office-based role with some flexible working; Basic DBS check needed.
- Why this job: This role offers hands-on experience in administration while contributing to local governance.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
The predicted salary is between 22000 - 26000 £ per year.
Overview
Revenues and Benefits Administration Support Assistant — Permanent contract, 37 hours per week. Salary: £25,583 - £25,989 per annum.
If you are looking for an exciting career opportunity, join our Revenues and Benefits team. We are seeking an ambitious, enthusiastic and reliable person to develop their skills in this area.
Responsibilities
- Assist with incoming and outgoing post, including post opening and distribution.
- Carry out scanning and indexing of incoming post.
- Monitor and index any incoming emails imported into the database that cannot be auto indexed.
- Download and index documents from third parties into our database.
- Monitor incoming electronic claim forms and index into our database.
- Maintain a full working knowledge of relevant legislation, including General Data Protection.
What We Can Offer
- Excellent pension scheme with employer contributions.
- Generous annual leave entitlement with options to purchase additional annual leave.
- Committed training programme and development opportunities.
- Onsite nursery with 20% staff discount.
- Discounted gym and swim membership.
- Health and wellbeing support and a Free Employee Assistance scheme, including access to counselling services.
- Cycle to Work scheme.
- Employee discounts with a range of companies including EE and the Kaarp discount scheme.
We are an employer that values face-to-face communication, collaboration and connection; all roles have an office-based requirement with some agile working as part of the role.
Please note, this role requires a Basic DBS check.
To discuss the post or for further information, please call Sarah Bentley on 01386 565194.
Closing date: Sunday 26 October 2025
Interview date: Tuesday 4 November 2025
Please note: if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.
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Revenues and Benefits Administration Support Assistant employer: Malvern Hills District Council
Malvern Hills District Council is an excellent employer that prioritises the well-being and development of its staff. With a strong commitment to training and professional growth, alongside a generous benefits package including a robust pension scheme, health support, and employee discounts, we foster a collaborative work culture that values face-to-face communication. Located in the picturesque West Midlands, our office-based roles offer a supportive environment where you can thrive and make a meaningful impact in your community.
Contact Details:
Malvern Hills District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenues and Benefits Administration Support Assistant
✨Tip Number 1
Familiarise yourself with the relevant legislation and data protection regulations. Understanding these will not only help you in the role but also demonstrate your commitment to compliance during the interview.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed tasks or projects in the past. This will highlight your ability to handle the responsibilities of post management and indexing effectively.
✨Tip Number 3
Network with current or former employees of Malvern Hills District Council. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your interest in the role and the team. This shows your enthusiasm and helps you assess if the position is the right fit for you.
We think you need these skills to ace Revenues and Benefits Administration Support Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Revenues and Benefits Administration Support Assistant role. Emphasise your ability to work independently and as part of a team, as well as any administrative experience you have.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific aspects of the job description that excite you and explain how your background makes you a suitable candidate. Be sure to convey your understanding of the importance of accurate record-keeping and data protection.
Highlight Relevant Skills:In your application, focus on skills that are particularly relevant to the position, such as attention to detail, organisational abilities, and familiarity with data management systems. If you have experience with scanning, indexing, or handling post, make sure to include that.
Proofread Your Application:Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your professionalism and attention to detail.
How to prepare for a job interview at Malvern Hills District Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Revenues and Benefits Administration Support Assistant. Be prepared to discuss how your skills and experiences align with these tasks, especially around mail handling and data management.
✨Show Initiative
During the interview, highlight examples from your past where you've taken initiative in your work. This role requires someone who can work independently as well as collaboratively, so demonstrating your ability to take charge will be beneficial.
✨Familiarise Yourself with Relevant Legislation
Since the role involves understanding relevant legislation and data protection, it’s a good idea to brush up on these topics before your interview. Being able to discuss how you would ensure compliance in your role will show your commitment and preparedness.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could include inquiries about the team dynamics, training opportunities, or how success is measured in this role. It shows your interest in the position and helps you gauge if it's the right fit for you.
