Property Standards and Enforcement Officer in Shenstone

We are looking for a dedicated and experienced Property Standards and Enforcement Officer to join our expanding Private Sector Housing team. This role sits within our joint Housing service across Malvern Hills and Wychavon District Councils.

You will play an integral role in improving property standards and conditions, protecting the rights of tenants and supporting landlords to meet their legal responsibilities. This role will lead on housing enforcement action including our new investigator powers and duties under the Renters’ Rights Act. You will lead investigations, carry out inspections, conduct HHSRS assessments, manage formal enforcement work and prepare legal case files. Working closely with Legal services and the wider housing service, you will make sure actions follow national legislation and council policies.

The successful candidate must hold a HHSRS competency/practitioners’ qualification, will need experience working in a local housing authority or housing related field and a strong knowledge of landlord and tenant law and enforcement processes. You will need to be able to work independently in a fast-paced environment, feel confident in assessing complex situations, making evidence-based decisions and managing sensitive cases. You will also need good communication skills, the ability to influence and strong organisational skills to manage a varied caseload. Experience of partnership working, preparing legal documents, carrying out inspections and performing enforcement action will be important.

About you

• Hold a relevant degree in Environmental Health or equivalent or be able to demonstrate an equivalent level of relevant experience in the private sector housing field.
• Hold a HHSRS competency/practitioners’ qualification.
• Have at least 3 years’ experience of working within a local housing authority or housing related field or similar.
• Be experienced in inspecting and licensing HMOs, investigating complaints about property conditions, assessing properties in accordance with HHSRS and carrying out inspections under the Housing Act 2004.
• Have good knowledge of the Housing Act 2004 and other relevant housing legislation and understand national and local housing priorities.
• Be able to prepare schedule of works, draft and serve statutory housing enforcement notices, produce witness statements legal case files to attend court and tribunals to give evidence.
• Have experience of serving enforcement notices and attending Tribunals/Magistrates Court.
• Have experience of serving Civil Penalties.
• Have a strong customer focus and be able to adapt their behaviour to communicate with the customer in a way that suits the customer’s needs.
• Good computer literacy and be able to use Microsoft programmes, such as Outlook, Word, Excel, Teams, Sharepoint.
• Have the necessary skills to manage and maintain a case load and keep detailed and accurate records to ensure a clear audit trail.
• Be able to undertake visits to residential premises including some unhygienic and poor physical condition/s, in rural locations and occasional working outside normal working hours.
• A full driving licence and use of a car is essential. You will also need to be able to travel through the Wychavon and Malvern Hills districts.
• Ideally hold professional membership to CIH and/or CIEH.

What we can offer

Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Excellent pension scheme with employer contributions
• Agile Working
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Onsite nursery with 20% staff discount
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

To discuss the post or for further information, please contact Kate Stevenson Pugh, Senior Private Sector Housing Officer.

Closing date: Monday 6 April 2026

Interview date: Wednesday 15 April 2026 (in person in Pershore)

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.

Location: Pershore