At a Glance
- Tasks: Patrol local areas, issue parking notices, and assist the community with parking facilities.
- Company: Wychavon District Council, dedicated to improving local communities.
- Benefits: Generous leave, excellent pension, health support, and employee discounts.
- Other info: Flexible shifts, outdoor work, and opportunities for personal development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Good education, strong communication skills, and customer service experience.
The predicted salary is between 24000 - 28000 £ per year.
37 hours per week with weekend and Bank Holiday working on a rota basis. Hours of work may vary between 6.00 am and 12.00 midnight.
Wychavon District Council operates a range of parking services on behalf of Bromsgrove District Council and Redditch Borough Council.
Duties of a Civil Enforcement Officer:
- Issuing penalty charge notices to vehicles parked in contravention of the Traffic Regulation Orders for on‑street locations in the Bromsgrove district and Redditch borough, and in the off‑street car parks.
- Work is completed mainly on foot and will involve moving between sites.
- Patrolling the local areas to maintain good traffic flow.
- Undertake ticket machine checks and assist people in the community to use our facilities.
- Make a difference to the way people can use and access parking spaces.
- Regularly assist customers at Bromsgrove Shopmobility.
- Work flexibly on a rota basis, covering a variety of shifts including weekend working.
Qualifications and Attributes:
- Have a good standard of education with qualifications in English and Mathematics.
- Be highly motivated with good interpersonal skills and be able to handle sensitive (and sometimes confrontational) situations confidently and calmly in a professional manner.
- Have good communication skills and an ability to work on your own initiative.
- Be able to travel and patrol around the Bromsgrove district and Redditch borough including the outlying villages, and you will need to have access to and use of a vehicle to carry out these patrols (business use insurance for your vehicle will be required).
- Be working outside alone in all weathers and walking for long periods (seven or more hours per day).
- Need to be able to work on a rota basis and cover a variety of shifts including weekends.
- Be able to undertake other duties as required and provide support to other local areas when needed.
- Have experience in a similar role or in customer service, retail and hospitality.
Benefits:
- Our staff are at the heart of what we do and are key to ensuring we deliver our Wychavon District Council plan to make a positive difference to our communities, our economy and our environment.
- Excellent pension scheme with employer contributions.
- Generous annual leave entitlement with options to purchase additional annual leave.
- Committed training programme and development opportunities.
- Discounted gym and swim membership.
- Health and wellbeing support and a free employee assistance scheme including access to counselling services.
- Cycle to work scheme.
- Employee discounts with a range of companies including EE and the Kaarp discount scheme.
Civil Enforcement Officer in Redditch employer: Malvern Hills and Wychavon District Councils
Wychavon District Council is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where employees can thrive. With a commitment to community service, generous benefits including an excellent pension scheme, training opportunities, and health support, working as a Civil Enforcement Officer in the Bromsgrove district and Redditch borough provides a meaningful and rewarding career path. The flexible working arrangements and employee discounts further enhance the appeal of this role, making it a great choice for those looking to make a positive impact in their local area.
Contact Details:
Malvern Hills and Wychavon District Councils Recruitment Team
