At a Glance
- Tasks: Support planning applications and provide administrative assistance in a dynamic team environment.
- Company: Join the Malvern Hills District Council, dedicated to making a positive community impact.
- Benefits: Enjoy flexible working, generous leave, and health support, plus discounts on gym and leisure activities.
- Other info: Opportunities for training and career growth in a vibrant office atmosphere.
- Why this job: Be part of a team that shapes your community while developing your skills in a supportive setting.
- Qualifications: Good education, IT skills, and a knack for teamwork and customer care are essential.
The predicted salary is between 26403 - 28142 £ per year.
Salary: 26,403 - 28,142 per annum (Pay Award Pending)
Planning Support Officer Permanent - 37 hours per week
Do you like a challenge and enjoy working within a busy and varied role? We are looking for a motivated individual who is able to work under pressure and juggle a varied workload within our Planning Support team. This includes the validation/processing of planning and tree works applications, the registration of permitted development and pre-application advice enquiries, administrative support for Planning Committee and Appeals, and dealing with planning enquiries from the general public.
The Planning Support Team provides all of the administrative support primarily to the Development Management function of Wychavon and Malvern Hills District Councils. The role is based at Malvern; however, as the team forms part of a shared service, it is possible to be based in the Malvern office but expected to provide cover in Pershore, as and when required.
About you
- Good standard of education, including GCSE Grade C or equivalent in Maths and English
- IT literate and familiar with using Windows, Word, Excel and document management systems
- Ability to work well within a team and using own initiative
- Excellent interpersonal skills and customer care skills are also essential
- Administrative experience in a multi-disciplined unit and able to undertake a wide range of administrative duties
- Attention to detail and the ability to manage time effectively is essential for this role
- Experience of working within a busy office environment and have the ability to organise a large workload
- Experience of processing planning applications would be advantageous, but this is not essential, as training will be given
What we can offer
Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:
- Agile Working (60% minimum office based)
- Excellent pension scheme
- Generous annual leave entitlement
- Options to purchase additional annual leave
- Regular job-specific training
- Discounted Gym and swim membership
- Free Employee Assistance scheme including access to counselling services
- Free annual flu vaccinations
- Health and Wellbeing support
- Cycle to Work scheme
- Employee Discounts with a range of companies including EE and Kaarp discount scheme which provides a range of employee discounts for days out and holidays
Please note: Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.
To discuss the post or for further information, please call Emily Handley.
Closing date: Sunday 14 June 2026
Interview date: Monday 22 June 2026
Please note: If we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.
Location: Malvern
Planning Support Officer employer: Malvern Hills and Wychavon District Councils
At Malvern Hills District Council, we pride ourselves on being an excellent employer that values our staff as the cornerstone of our mission to enhance our communities and environment. With a supportive work culture that promotes professional growth through regular training and a range of attractive benefits, including agile working options and health support initiatives, we ensure our employees thrive both personally and professionally in the beautiful setting of Malvern.
Contact Details:
Malvern Hills and Wychavon District Councils Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Planning Support Officer
✨Tip Number 1
Get to know the company! Research Wychavon and Malvern Hills District Councils, their values, and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to planning support roles. Think about how your skills in administration and customer care can shine through, and don’t forget to have examples ready to demonstrate your experience.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the work culture and might even give you tips on what the interviewers are looking for. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to engage with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Planning Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Planning Support Officer role. We want to see how you can tackle the challenges mentioned in the job description!
Show Off Your Skills:Don’t forget to showcase your IT literacy and administrative experience. Mention any specific software you’re familiar with, especially if it relates to planning applications or document management systems. We love a tech-savvy candidate!
Be Personable:Since excellent interpersonal and customer care skills are essential, let your personality shine through in your application. We appreciate candidates who can communicate effectively and work well within a team.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Malvern Hills and Wychavon District Councils
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Planning Support Officer. Familiarise yourself with the tasks mentioned in the job description, like processing planning applications and providing administrative support. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Skills
Highlight your IT literacy and experience with document management systems during the interview. Be ready to discuss specific examples of how you've used tools like Word and Excel in previous roles. This will show that you're prepared to hit the ground running in a busy office environment.
✨Demonstrate Teamwork
Since the role requires working well within a team, prepare examples of how you've successfully collaborated with others in past positions. Discuss any experiences where you’ve had to juggle multiple tasks or support colleagues, as this will illustrate your ability to thrive in a multi-disciplined unit.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the Planning Support team, the challenges they face, or the training opportunities available. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
