At a Glance
- Tasks: Manage recycling and waste teams, ensuring efficient service delivery and resource allocation.
- Company: Join Malvern Hills District Council, a progressive organisation focused on community impact.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and health support.
- Other info: Work in a beautiful environment with great career growth opportunities.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in customer service and team management; driving licence required.
The predicted salary is between 37280 - 40777 € per year.
This is a busy role involved in the day-to-day management of recycling and waste collection teams, including allocation of staff, vehicles and other resources. Working as part of a team of shift managers, this role is key in ensuring safe, efficient and customer-focused delivery of services in accordance with the Council’s corporate objectives and targets. No two days will be the same and you will be working in a busy team to provide a first-class Refuse and Recycling service to Malvern Hills residents.
This role also requires commitment to delivering the Council's values of great customer service, openness and accountability, innovation and improvement, and fairness and respect. As well as being responsible for championing and demonstrating the Council’s Leadership Behaviour Framework by inspiring, communicating, collaborating and empowering self and others and leading by example.
About you
- Full, valid EU driving license
- Experience of working with the public and delivering high levels of customer satisfaction in a face-to-face role
- Experience of supervising or managing staff working in dispersed teams
- Experience of dealing effectively with situations involving conflict with others
- Experience of making resource allocation and operational service decisions to ensure high levels of performance and productivity, having reference to established procedures
- Experience of collecting, collating and processing information and preparing reports on routine operational and staffing matters
- Good interpersonal skills
- The ability to plan work, allocate resources and manage delivery to meet deadlines and quality criteria
- The ability to lead and advise team leaders and operatives to achieve high levels of performance and productivity
- An understanding of the requirements and duties under health and safety legislation and best practice
The successful candidate will ideally also have:
- Supervisory management qualification (NVQ level 3 or above or equivalent)
- Formal training in Health and Safety legislation and best practice
- Experience of working within the recycling and waste industry
- Knowledge of parishes and residential locations throughout the Malvern District
What we can offer
Malvern Hills District Council is a great place to work, with high levels of resident satisfaction and motivated staff who enjoy working with us. Located in South Worcestershire, the district boasts a beautiful natural environment, a rich heritage and plenty to do and see. Malvern Hills District is also ranked in the top 20 best rural places to live in the UK.
We pride ourselves on being a progressive organisation who spends our time and energy on what we know matters to our residents and communities – things like creating jobs, keeping the streets clean, helping people feel safe and preventing homelessness. Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find.
So, as well as a rewarding career, we offer a range of attractive benefits, such as:
- Excellent pension scheme with employer contributions
- Generous annual leave entitlement with options to purchase additional annual leave
- Committed training programme and development opportunities
- Discounted Gym and swim membership
- Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
- Cycle to Work scheme
- Employee Discounts with a range of companies including EE and the Kaarp discount scheme
We are an employer that values face-to-face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role. Please note: Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.
To discuss the post or for further information, please call Paul Lodge on.
Closing date: Sunday 26 April 2026
Interview dates: Wednesday 6 May and Thursday 7 May 2026
Please note: If we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.
Recycling and Waste Shift Manager in Hallow employer: Malvern Hills and Wychavon District Councils
Malvern Hills District Council is an exceptional employer, offering a rewarding career as a Recycling and Waste Shift Manager in a picturesque location known for its natural beauty and community spirit. With a strong commitment to employee development, generous benefits including an excellent pension scheme, and a focus on collaboration and communication, staff are empowered to make a positive impact on the community while enjoying a supportive work environment. Join us in delivering high-quality services that enhance the lives of Malvern Hills residents.
Contact Detail:
Malvern Hills and Wychavon District Councils Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Recycling and Waste Shift Manager in Hallow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malvern Hills District Council's website and social media. Understanding their values and community focus will help you connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with managing teams and delivering top-notch customer service.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've inspired and empowered your team in past roles. This is key for a Recycling and Waste Shift Manager!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our awesome team at Malvern Hills District Council.
We think you need these skills to ace Recycling and Waste Shift Manager in Hallow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing teams and delivering customer satisfaction. We want to see how your skills align with the role of Recycling and Waste Shift Manager!
Showcase Your Leadership Skills:Since this role involves leading a team, don’t forget to mention any previous supervisory experience. We love to see examples of how you've inspired and empowered others in your past roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into the interview stage as quickly as possible!
How to prepare for a job interview at Malvern Hills and Wychavon District Councils
✨Know Your Stuff
Make sure you understand the ins and outs of recycling and waste management. Brush up on the Council's corporate objectives and how your role as a Shift Manager fits into that. Being able to discuss specific examples of how you've managed teams or resolved conflicts will show you're the right fit.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading teams, especially in high-pressure situations. Think of examples where you've inspired others or improved team performance. This is key for demonstrating your ability to empower and communicate effectively with your team.
✨Customer Service is Key
Since this role involves working closely with the public, be ready to share your experiences in delivering excellent customer service. Highlight any situations where you’ve turned a negative experience into a positive one, showing your commitment to the Council’s values.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to resource allocation or conflict resolution. Practise your responses to these types of questions, focusing on how you would ensure high levels of performance and productivity while adhering to health and safety legislation.
