Housing Assistant in Essex

strong Salary: /strong 27,709 - 29,542 per annum p u strong Housing Assistant /strong /u /p p u strong 37 hours per week, /strong /u u strong Permanent /strong /u /p p u strong 27,709 - 29,542 /strong /u strong u per annum (depending on skills and experience) /u /strong /p p This is an exciting opportunity to join the Shared Housing Service working for both Wychavon and Malvern Hills District Council/s as a Housing Assistant, supporting the Private Sector Housing Team. This role is a permanent role, 37 hours working from Monday through to Friday. /p p The successful candidate will need to be able to work independently in a fast-paced environment dealing with customer enquiries and liaising with external agencies. /p p The ability to use all Microsoft packages would be advantageous. /p p strong u About you /u /strong /p p The successful candidate will: /p ul li Hold a GCSE in Maths and English at Grade C or above (or equivalent qualification) /li li Have a strong customer focus and be able to adapt their behaviour to communicate with the customer in a way that suits the customers needs /li li Be able to use Microsoft programmes, such as Outlook, Word, Excel, Teams, Sharepoint /li li Assist either Housing Options, Private Sector Housing or the Strategic Housing Teams to undertake administrative duties /li li Maintain the computerised systems used by the Housing Service /li li Actively promote services available to the public/stakeholders and keep information up to date /li li Provide advice to members of the public in respect of all aspects of Housing. This could be via telephone, email, web forms, in person or home visits. /li li Support the Principal Housing Officers to effectively monitor service delivery and report performance on a quarterly basis. /li li Submit government returns for various aspects of the Housing Service on the Governments central portal DELTA. /li li Assist in the preparation of reports. /li li Attend Council meetings and meetings with statutory/voluntary agencies as required. /li li Raise purchase orders when services are purchased, raise invoices when the Local Authority is charging for services, and processing invoices for payment. /li li Raise sundry debtor accounts and monitor payments, to ensure effective use of Council funds. /li li The post holder will be required to travel to rural locations around the district therefore, must have the ability to travel around the district without the reliance of public transport. /li /ul p strong u What we can offer /u /strong /p p Our staff are at the heart of what we do and are key to ensuring we deliver our strong We are Wychavon /strong District Council plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as: /p ul li Agile Working /li li Excellent pension scheme with employer contributions /li li Generous annual leave entitlement with options to purchase additional annual leave /li li Committed training programme and development opportunities /li li Onsite nursery with 20% staff discount /li li Discounted Gym and swim membership /li li Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services /li li Cycle to Work scheme /li li Employee Discounts with a range of companies including EE and the Kaarp discount scheme. /li /ul p To discuss the post or for further information, please Kate Stevenson Pugh, Senior Private Sector Housing Officer . /p p em Please note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK. /em /p p strong Closing date: Sunday 27 September 2026 /strong /p p strong Interview date: W /strong strong ednesday 7 October 2026 (in person in Pershore) /strong /p p em Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised. /em /p p strong Attached documents /strong br / a 4. We Are Wychavon Plan 2025.pdf /a br / a Employee Benefits /a br / a Housing Assistant /a /p strong Location: /strong Pershore