Salary: 27,709 - 29,542 per annum
Housing Assistant
37 hours per week, Permanent
27,709 - 29,542 per annum (depending on skills and experience)
This is an exciting opportunity to join the Shared Housing Service working for both Wychavon and Malvern Hills District Council/s as a Housing Assistant, supporting the Private Sector Housing Team. This role is a permanent role, 37 hours working from Monday through to Friday.
The successful candidate will need to be able to work independently in a fast-paced environment dealing with customer enquiries and liaising with external agencies.
The ability to use all Microsoft packages would be advantageous.
About you
The successful candidate will:
- Hold a GCSE in Maths and English at Grade C or above (or equivalent qualification)
- Have a strong customer focus and be able to adapt their behaviour to communicate with the customer in a way that suits the customers needs
- Be able to use Microsoft programmes, such as Outlook, Word, Excel, Teams, Sharepoint
- Assist either Housing Options, Private Sector Housing or the Strategic Housing Teams to undertake administrative duties
- Maintain the computerised systems used by the Housing Service
- Actively promote services available to the public/stakeholders and keep information up to date
- Provide advice to members of the public in respect of all aspects of Housing. This could be via telephone, email, web forms, in person or home visits.
- Support the Principal Housing Officers to effectively monitor service delivery and report performance on a quarterly basis.
- Submit government returns for various aspects of the Housing Service on the Governments central portal DELTA.
- Assist in the preparation of reports.
- Attend Council meetings and meetings with statutory/voluntary agencies as required.
- Raise purchase orders when services are purchased, raise invoices when the Local Authority is charging for services, and processing invoices for
Housing Assistant in Colchester employer: Malvern Hills and Wychavon District Councils
Wychavon District Council is an exceptional employer that prioritises the growth and well-being of its staff, offering a supportive work culture and a range of attractive benefits including a generous pension scheme, annual leave options, and health and wellbeing support. As a Place Projects Officer in Pershore, you will have the opportunity to make a meaningful impact on local economic development while enjoying professional growth through committed training programmes and collaboration with diverse stakeholders in a vibrant community-focused environment.
Contact Details:
Malvern Hills and Wychavon District Councils Recruitment Team
