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- Tasks: Manage recycling and waste teams, ensuring efficient service delivery and resource allocation.
- Company: Join Malvern Hills District Council, a progressive organisation focused on community impact.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and health support.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in customer service and team management; driving licence required.
- Other info: Work in a beautiful environment with great career growth opportunities.
The predicted salary is between 37280 - 40777 £ per year.
This is a busy role involved in the day-to-day management of recycling and waste collection teams, including allocation of staff, vehicles and other resources. Working as part of a team of shift managers, this role is key in ensuring safe, efficient and customer-focused delivery of services in accordance with the Council’s corporate objectives and targets. No two days will be the same and you will be working in a busy team to provide a first-class Refuse and Recycling service to Malvern Hills residents.
This role also requires commitment to delivering the Council's values of great customer service, openness and accountability, innovation and improvement, and fairness and respect. As well as being responsible for championing and demonstrating the Council’s Leadership Behaviour Framework by inspiring, communicating, collaborating and empowering self and others and leading by example.
About you
- Full, valid EU driving license
- Experience of working with the public and delivering high levels of customer satisfaction in a face-to-face role
- Experience of supervising or managing staff working in dispersed teams
- Experience of dealing effectively with situations involving conflict with others
- Experience of making resource allocation and operational service decisions to ensure high levels of performance and productivity, having reference to established procedures
- Experience of collecting, collating and processing information and preparing reports on routine operational and staffing matters
- Good interpersonal skills
- The ability to plan work, allocate resources and manage delivery to meet deadlines and quality criteria
- The ability to lead and advise team leaders and operatives to achieve high levels of performance and productivity
- An understanding of the requirements and duties under health and safety legislation and best practice
The successful candidate will ideally also have:
- Supervisory management qualification (NVQ level 3 or above or equivalent)
- Formal training in Health and Safety legislation and best practice
- Experience of working within the recycling and waste industry
- Knowledge of parishes and residential locations throughout the Malvern District
What we can offer
Malvern Hills District Council is a great place to work, with high levels of resident satisfaction and motivated staff who enjoy working with us. Located in South Worcestershire, the district boasts a beautiful natural environment, a rich heritage and plenty to do and see. Malvern Hills District is also ranked in the top 20 best rural places to live in the UK.
We pride ourselves on being a progressive organisation who spends our time and energy on what we know matters to our residents and communities – things like creating jobs, keeping the streets clean, helping people feel safe and preventing homelessness. Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find.
So, as well as a rewarding career, we offer a range of attractive benefits, such as:
- Excellent pension scheme with employer contributions
- Generous annual leave entitlement with options to purchase additional annual leave
- Committed training programme and development opportunities
- Discounted Gym and swim membership
- Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
- Cycle to Work scheme
- Employee Discounts with a range of companies including EE and the Kaarp discount scheme
We are an employer that values face-to-face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role. Please note: Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.
To discuss the post or for further information, please call Paul Lodge on.
Closing date: Sunday 26 April 2026
Interview dates: Wednesday 6 May and Thursday 7 May 2026
Please note: If we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.
Recycling and Waste Shift Manager in Cherry Orchard employer: Malvern Hills and Wychavon District Councils
Contact Detail:
Malvern Hills and Wychavon District Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recycling and Waste Shift Manager in Cherry Orchard
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malvern Hills District Council's values and mission. This way, you can show how your experience aligns with their goals and demonstrate that you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to managing teams and customer service. Think about specific examples from your past roles that highlight your skills in conflict resolution and resource allocation.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help convey your commitment to the role and the council's values.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Recycling and Waste Shift Manager in Cherry Orchard
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing teams and delivering customer satisfaction. We want to see how your skills align with the role of Recycling and Waste Shift Manager!
Showcase Your Leadership Skills: Since this role involves leading a team, don’t forget to mention any supervisory experience you have. We love to see examples of how you've inspired and empowered others in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Recycling and Waste Shift Manager position!
How to prepare for a job interview at Malvern Hills and Wychavon District Councils
✨Know Your Stuff
Make sure you understand the recycling and waste management industry inside out. Brush up on the Council's corporate objectives and how your role as a Shift Manager fits into that. Being able to discuss specific challenges and solutions in this field will show you're serious about the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your experience in resource allocation and conflict resolution, as these are key aspects of the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
Since this role involves working closely with the public, be ready to discuss your approach to delivering excellent customer service. Share specific instances where you've gone above and beyond to ensure customer satisfaction, and how you handle difficult interactions.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to health and safety or team management. Think through potential scenarios beforehand and how you would respond. This will demonstrate your ability to think on your feet and make sound decisions under pressure.