At a Glance
- Tasks: Ensure property standards, protect tenant rights, and support landlords in compliance.
- Company: Join Wychavon District Council's dedicated Private Sector Housing team.
- Benefits: Enjoy a competitive salary, generous leave, and excellent training opportunities.
- Other info: Flexible working, health support, and employee discounts available.
- Why this job: Make a real difference in housing standards and community welfare.
- Qualifications: Relevant degree or experience, HHSRS qualification, and strong knowledge of housing law.
The predicted salary is between 39152 - 42839 £ per year.
We are looking for a dedicated and experienced Property Standards and Enforcement Officer to join our expanding Private Sector Housing team. This role sits within our joint Housing service across Malvern Hills and Wychavon District Councils.
You will play an integral role in improving property standards and conditions, protecting the rights of tenants and supporting landlords to meet their legal responsibilities. This role will lead on housing enforcement action including our new investigator powers and duties under the Renters’ Rights Act. You will lead investigations, carry out inspections, conduct HHSRS assessments, manage formal enforcement work and prepare legal case files. Working closely with Legal services and the wider housing service, you will make sure actions follow national legislation and council policies.
The successful candidate must hold a HHSRS competency/practitioners’ qualification, will need experience working in a local housing authority or housing related field and a strong knowledge of landlord and tenant law and enforcement processes. You will need to be able to work independently in a fast-paced environment, feel confident in assessing complex situations, making evidence-based decisions and managing sensitive cases. You will also need good communication skills, the ability to influence and strong organisational skills to manage a varied caseload. Experience of partnership working, preparing legal documents, carrying out inspections and performing enforcement action will be important.
About you
- Hold a relevant degree in Environmental Health or equivalent or be able to demonstrate an equivalent level of relevant experience in the private sector housing field.
- Hold a HHSRS competency/practitioners’ qualification.
- Have at least 3 years’ experience of working within a local housing authority or housing related field or similar.
- Be experienced in inspecting and licensing HMOs, investigating complaints about property conditions, assessing properties in accordance with HHSRS and carrying out inspections under the Housing Act 2004.
- Have good knowledge of the Housing Act 2004 and other relevant housing legislation and understand national and local housing priorities.
- Be able to prepare schedule of works, draft and serve statutory housing enforcement notices, produce witness statements legal case files to attend court and tribunals to give evidence.
- Have experience of serving enforcement notices and attending Tribunals/Magistrates Court.
- Have experience of serving Civil Penalties.
- Have a strong customer focus and be able to adapt their behaviour to communicate with the customer in a way that suits the customer’s needs.
- Good computer literacy and be able to use Microsoft programmes, such as Outlook, Word, Excel, Teams, Sharepoint.
- Have the necessary skills to manage and maintain a case load and keep detailed and accurate records to ensure a clear audit trail.
- Be able to undertake visits to residential premises including some unhygienic and poor physical condition/s, in rural locations and occasional working outside normal working hours.
- A full driving licence and use of a car is essential. You will also need to be able to travel through the Wychavon and Malvern Hills districts.
- Ideally hold professional membership to CIH and/or CIEH.
What we can offer
Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:
- Excellent pension scheme with employer contributions
- Agile Working
- Generous annual leave entitlement with options to purchase additional annual leave
- Committed training programme and development opportunities
- Onsite nursery with 20% staff discount
- Discounted Gym and swim membership
- Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
- Cycle to Work scheme
- Employee Discounts with a range of companies including EE and the Kaarp discount scheme.
To discuss the post or for further information, please contact Kate Stevenson Pugh, Senior Private Sector Housing Officer.
Closing date: Monday 6 April 2026
Interview date: Wednesday 15 April 2026 (in person in Pershore)
Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.
Location: Pershore
Property Standards and Enforcement Officer in Blackheath employer: Malvern Hills and Wychavon District Councils
Join Wychavon District Council as a Property Standards and Enforcement Officer and be part of a dedicated team committed to enhancing housing standards in the beautiful Malvern Hills and Wychavon Districts. With a strong focus on employee development, we offer excellent benefits including an attractive pension scheme, generous annual leave, and health and wellbeing support, all within a collaborative and community-focused work culture that values your contributions and encourages professional growth.
Contact Details:
Malvern Hills and Wychavon District Councils Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Standards and Enforcement Officer in Blackheath
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the councils and their housing policies. Show us that you understand the local challenges and how you can contribute to improving property standards. Tailor your answers to reflect your knowledge of the Housing Act 2004 and enforcement processes.
✨Tip Number 3
Practice your communication skills! As a Property Standards and Enforcement Officer, you'll need to influence and negotiate effectively. Role-play with a friend or family member to get comfortable discussing complex situations and making evidence-based decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Don’t forget to highlight your HHSRS qualification and relevant experience in your application!
We think you need these skills to ace Property Standards and Enforcement Officer in Blackheath
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Property Standards and Enforcement Officer role. Use keywords from the job description to show we’re on the same page!
Showcase Your Qualifications:Don’t forget to mention your HHSRS competency and any relevant qualifications. We want to see that you’ve got the right background to tackle the challenges of this position.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of your experience and skills.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at Malvern Hills and Wychavon District Councils
✨Know Your Legislation
Make sure you brush up on the Housing Act 2004 and the Renters’ Rights Act. Being able to discuss these laws confidently will show that you’re not just familiar with them, but that you can apply them in real-world situations.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed enforcement actions or inspections. Highlighting your hands-on experience will demonstrate your capability to handle the responsibilities of the Property Standards and Enforcement Officer role.
✨Demonstrate Communication Skills
Since this role involves working closely with tenants and landlords, practice articulating how you would approach sensitive conversations. Think about how you can adapt your communication style to suit different audiences, as this will be key in your role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think through potential situations you might encounter in the role, such as dealing with non-compliant landlords or assessing properties in poor condition, and prepare your responses to showcase your problem-solving skills.
