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- Tasks: Manage fees and collaborate with various stakeholders at Malvern College.
- Company: Join a dedicated team at the prestigious Malvern College.
- Benefits: Enjoy a permanent position with full-time hours and a supportive work environment.
- Why this job: Be part of a committed team making a difference in education.
- Qualifications: Experience in financial management and strong communication skills.
- Other info: Great opportunity for career growth in a vibrant educational setting.
The predicted salary is between 36000 - 60000 £ per year.
Location: Malvern | Contract: Permanent | Hours: Full time, 37.5 hours per week | Closing Date: 30 October 2025
Overview
Malvern College is inviting applications for a Fees Manager to join our committed team. The role focuses on pupil billing, fee collection, and fostering positive relationships with parents and guardians while supporting the financial sustainability of the school.
Responsibilities
- Fee Billing & Invoicing – Prepare and issue termly fee invoices and ad hoc charges; maintain accurate pupil account records; liaise with Admissions for correct data; prepare bills for advance and annual fees.
- Credit Control – Monitor outstanding balances and follow up on overdue accounts; implement payment plans; escalated arrears to the Financial Controller and Senior Finance & Operations Director; support legal recovery where required.
- Parent Customer Service & Communication – Respond to parent queries regarding invoices, payment plans, and account statements; advise parents on payment options and resolve disputes; support school leadership on sensitive fee‑related matters such as hardship cases or fee reductions.
- Bursary Administration – Administer the full bursary lifecycle: application, assessment, award, review, and renewal; liaise with families to support applications, ensuring confidentiality and empathy; prepare recommendations for bursary awards for review by the Bursary Committee.
- Systems & Reporting – Maintain and update the school’s finance system (Accounts IQ) and MIS (iSAMS); produce regular reports on fee income, aged debtors, and forecasts; reconcile fees in iSAMS to the accounts system on a termly basis; support the annual audit and provide documentation as required.
- Compliance & Governance – Ensure compliance with school policies, data protection regulations, and financial procedures; review processes and improve efficiency.
Qualifications & Experience
- Experience in finance administration (Finance Administrator, Accounts Administrator, Credit Controller, Bursary Officer, Finance Officer, School Finance Manager, Billing Manager, Accounts Receivable Manager, Financial Administrator, Finance Coordinator, etc.).
- Strong communication and stakeholder management skills.
- Proficiency with finance MIS (iSAMS) and accounts system (Accounts IQ).
- Understanding of fee collection policies and best practices.
Benefits
- 5 weeks holiday per annum plus public holidays.
- Contributory pension scheme with Royal London (auto‑enrolment after 3 months service).
- Generous membership terms (family and personal) for the College Sports Facility.
- Discounted childcare at holiday day camps during holidays at The Downs Malvern.
- Discounted hot drinks in the College’s new on‑site cafe, The Grub.
- Free on‑site parking.
- Cycle‑to‑Work scheme.
- Free access to the Malvern College Library.
- Death in Service Insurance cover and Personal Accident Insurance cover.
- Local Counsellor support for additional colleague support.
EEO & Safeguarding
Malvern College is committed to safeguarding and promoting the welfare of its pupils and expects all employees to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are \’spent\’ unless they are \’protected\’ under the DBS filtering rules) in order to assess their suitability to work with children. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check.
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Fees Manager employer: Malvern College
Contact Detail:
Malvern College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fees Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Malvern College on LinkedIn. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching the college's values and recent news. We want to show that we’re not just interested in the role, but also in being part of the Malvern community.
✨Tip Number 3
Practice common interview questions related to fees management. We can even do mock interviews with friends to boost our confidence and refine our answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the team.
We think you need these skills to ace Fees Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fees Manager role. Highlight relevant experience and skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Fees Manager position and how your background makes you a perfect fit for our team at Malvern College.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to what makes you the right candidate.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to receive your application and ensures you’re considered for the Fees Manager role!
How to prepare for a job interview at Malvern College
✨Know Your Numbers
As a Fees Manager, you'll be dealing with financial data regularly. Brush up on your financial terminology and be prepared to discuss how you would manage fees effectively. Familiarise yourself with any specific financial systems or software mentioned in the job description.
✨Understand Stakeholder Needs
Since the role involves working closely with various stakeholders, think about how you can demonstrate your ability to communicate and collaborate. Prepare examples of past experiences where you've successfully managed stakeholder relationships or resolved conflicts.
✨Show Your Team Spirit
This position is part of a committed team, so it's essential to convey your teamwork skills. Be ready to share stories that highlight your ability to work collaboratively, support colleagues, and contribute to a positive team environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the college. Consider asking about the challenges the team currently faces or how success is measured for the Fees Manager position.
