General Manager, Llandaff in Cardiff

General Manager, Llandaff in Cardiff

Cardiff Full-Time 45000 - 45000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a high-energy pub, creating unforgettable experiences for guests and managing a dynamic team.
  • Company: Join Marston’s, one of the UK’s largest and most beloved pub chains.
  • Benefits: Earn up to £45,000 plus bonuses, private medical insurance, and gym discounts.
  • Other info: Exciting opportunity for career growth in a well-established pub with strong local demand.
  • Why this job: Be at the heart of community events and sports, driving success in a vibrant atmosphere.
  • Qualifications: Experience in food service and a passion for leading teams in a fast-paced environment.

The predicted salary is between 45000 - 45000 € per year.

We’re now looking for a great General Manager in Cardiff to lead one of our Grandstand pubs – high-energy, sports-led venues built for atmosphere, great food and unforgettable moments. Salary up to £45,000 plus bonus and a generous benefits package. Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels.

What you get from us:

  • Additional earnings potential through bonus and incentive schemes
  • Employer funded Private Medical Insurance
  • Pension scheme with additional Life Assurance and Group Income Protection cover included
  • Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
  • Health Screening Discounts
  • Long Service Awards
  • Gym Discounts
  • 24-hour GP helpline
  • Mortgage Advice and support
  • Award winning training and development

About the pub: Grandstand pubs are high-energy, sports-driven community hubs created for big occasions, live sports and social experiences. With enhanced screens, sound and layouts, they deliver standout atmosphere from matchdays and live entertainment to relaxed, family-friendly dining. These are fast-paced pubs where sport, food and drink come together to drive strong performance and local loyalty.

We’re looking for a commercially focused operator who’s comfortable leading busy services, building energy through events and atmosphere, and delivering great guest experiences. Previous food experience is essential, with branded food experience a strong advantage.

Capex Investment is proposed to take place in late 2026 to transform the Maltsters Arms Hotel into our ‘Grandstand’ format. Currently, The Maltsters Arms is a well established pub and boutique hotel positioned in one of Cardiff’s most historic and affluent suburban centres. It combines a traditional inn feel with modern hospitality and sits in a strong trading location with steady local demand and visitor footfall.

The Maltsters Arms is located on Cardiff Road, Llandaff, CF5 2DS, directly within the heart of Llandaff’s village centre. Llandaff is a cathedral city within Cardiff, functioning as an upmarket suburban centre with a mix of long established residential neighbourhoods, university and school presence (including Cardiff Metropolitan University’s Llandaff campus) and local independent shops, cafés, and services. It has a strong daytime and evening economy driven by residents, students, and visitors.

This is an exciting opportunity for a sports- and events-led General Manager to support the transition of this business to take it to the next level. The pub is currently turning over £30,000 per week (42% wet, 41% dry, 17% accommodation). Please note - there is no accommodation available with this pub.

Have you got what it takes? It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

  • Care about finding, growing and engaging your team.
  • Be accountable for running all aspects of your pub.
  • Be passionate about doing the right thing for your staff and your customers.
  • Dream big and think differently about new ways to increase sales and growth.
  • Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you? From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers.

The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

General Manager, Llandaff in Cardiff employer: Maltsters' Arms Hotel (93145)

Marston’s is an exceptional employer, offering a vibrant work culture where passion for hospitality meets community spirit. As a General Manager at the Maltsters Arms Hotel in Llandaff, you will benefit from a competitive salary, generous bonuses, and a comprehensive benefits package, including private medical insurance and award-winning training opportunities. With a focus on employee growth and a supportive management team, Marston’s provides a dynamic environment for those looking to thrive in the fast-paced world of hospitality.

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Contact Detail:

Maltsters' Arms Hotel (93145) Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager, Llandaff in Cardiff

Tip Number 1

Network like a pro! Get out there and meet people in the industry. Attend local events, join pub management groups, or even just chat with other managers. You never know who might have a lead on your next big opportunity!

Tip Number 2

Show off your personality! When you get that interview, let your passion for hospitality shine through. Share your ideas on how to create an unforgettable atmosphere at the pub – they want someone who can bring energy and excitement!

Tip Number 3

Research the company! Know Marston’s values and what makes their pubs special. This will help you tailor your answers and show them you’re genuinely interested in being part of their team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Marston’s family. Don’t miss out on this opportunity!

We think you need these skills to ace General Manager, Llandaff in Cardiff

Leadership Skills
Commercial Awareness
Team Building
Customer Service Excellence
Event Management
Food and Beverage Management
Sales Growth Strategies

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating unforgettable experiences for our guests and leading a vibrant team.

Tailor Your CV:Make sure your CV is tailored to the General Manager position. Highlight your previous experience in food and hospitality, especially if you've worked in high-energy environments like ours. We love seeing relevant examples!

Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who can bring energy and creativity to our pub, so let us know what makes you unique and how you’d add to our atmosphere.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!

How to prepare for a job interview at Maltsters' Arms Hotel (93145)

Know Your Venue

Before the interview, make sure you research the Maltsters Arms Hotel and its current offerings. Understand its unique atmosphere, customer base, and how it fits into the Grandstand pub concept. This will show your genuine interest and help you discuss how you can enhance the guest experience.

Showcase Your Leadership Style

As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've successfully led teams in high-energy environments. Discuss your approach to nurturing talent and creating a positive atmosphere that drives performance.

Bring Ideas to the Table

Think about innovative ways to increase sales and enhance customer experiences at the pub. Whether it's themed events or new menu ideas, come ready to share your vision. This demonstrates your proactive mindset and passion for the role.

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle busy services. Prepare scenarios where you've successfully managed challenges in a fast-paced environment, particularly related to food service and customer satisfaction.