At a Glance
- Tasks: Be the face of our pubs, serving delicious food and drinks while creating happy moments.
- Company: Join a vibrant pub team where every shift is filled with energy and fun.
- Benefits: 30% off at all venues, flexible hours, and a £4.50 meal deal on shift.
- Other info: Access to well-being support and fantastic apprenticeship programmes.
- Why this job: Gain valuable skills, enjoy a lively atmosphere, and explore exciting career pathways.
- Qualifications: Passion for customer service and teamwork; no prior experience needed.
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for new Bar and Waiting teammates to join our team! The Bar and Waiting teams are the heart of our pubs, where the magic happens. It’s not just a shift on the bar; it’s mastering the best pint and delivering delicious, quality food, and creating happy moments that bring guests back.
As part of our Bar and Waiting team you’ll:
- Be the face of our pubs, creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills while getting paid for it.
- Be encouraged to progress in your role while achieving a long‑term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option while on shift, including popular menu dishes plus a drink.
- Flexible and part‑time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health screening discounts.
- Long service awards.
- Gym discounts.
- 24‑hour GP helpline.
- Mortgage advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Bar and Waiting Staff in Cardiff employer: Maltsters' Arms Hotel (93145)
Join our vibrant team as Bar and Waiting Staff, where you'll be at the heart of creating memorable experiences for our guests. With a strong focus on employee growth, we offer flexible hours, competitive benefits including discounts across our venues, and a supportive work culture that encourages career progression. Enjoy a lively atmosphere alongside passionate colleagues while benefiting from our comprehensive rewards and well-being support.
Contact Details:
Maltsters' Arms Hotel (93145) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Staff in Cardiff
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great bar and waiting experience but also help you connect with potential future colleagues.
✨Tip Number 2
Practice your customer service skills! Whether it’s serving friends at a gathering or volunteering at events, showing that you can create happy moments for guests is key. Remember, it’s all about making people feel welcome and valued.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in being part of our team. Plus, we love seeing applicants who take the time to understand our values and culture.
✨Tip Number 4
Be ready to showcase your passion! In interviews, share stories about times you’ve gone above and beyond for customers or how you’ve worked well in a team. We want to see that spark that makes you a perfect fit for our vibrant atmosphere.
We think you need these skills to ace Bar and Waiting Staff in Cardiff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and share why you’d be a great fit for our vibrant team.
Tailor Your Application:Make sure to tailor your application to the Bar and Waiting Staff role. Highlight any relevant experience you have in customer service or hospitality, and mention specific skills that align with what we’re looking for, like upselling or creating a welcoming atmosphere.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and concise, focusing on the key points that showcase your skills and experiences. Avoid long-winded sentences; we want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic perks right there!
How to prepare for a job interview at Maltsters' Arms Hotel (93145)
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered. Being able to discuss specific dishes or drinks shows your enthusiasm and readiness to engage with customers. It’s all about impressing them with your knowledge!
✨Show Off Your People Skills
As a Bar and Waiting Staff member, customer service is key. Prepare examples of how you've provided excellent service in the past. Whether it’s handling a difficult customer or creating a memorable experience, sharing these stories will highlight your suitability for the role.
✨Demonstrate Team Spirit
This role is all about teamwork! Be ready to talk about times when you’ve worked well in a team. Emphasise your willingness to support colleagues and contribute to a positive atmosphere. They want to see that you can be a reliable teammate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or what a typical shift looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
