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- Tasks: Lead a high-performing team and manage complex global accounts.
- Company: Malt, Europe's leading freelance marketplace with a diverse culture.
- Benefits: 30 days annual leave, paid sabbatical, stock options, and hybrid remote work.
- Why this job: Join a mission-driven company transforming how work gets done globally.
- Qualifications: 10+ years in sales management with experience in multi-country enterprise accounts.
- Other info: Inclusive workplace focused on growth and employee well-being.
The predicted salary is between 43200 - 72000 £ per year.
Discover our galaxy. Malt is Europe's leading freelance marketplace, connecting over 850,000 freelancers with 90,000+ companies. Since 2013 we've been transforming how work gets done through our tech-powered, human-centered platform. We foster a diverse, inclusive culture and are backed by top investors to enable everyone to work differently.
A diverse team of 600 Malters across 6 European countries. Culture that champions equality and inclusive growth. Backed by investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI.
About The Role: As the Head of Global Account Management, you will scale and lead a high-performing team in the UK. You will orchestrate complex, multi-country enterprise deals, ensuring Malt becomes the strategic partner for the world’s largest organizations while navigating a matrix environment. Your mission is to coach and develop a team of Global Account Managers (GAMs) and National Account Managers (NAMs) to ensure exceptional revenue retention, renewal success, and aggressive growth across multinational accounts.
- Strategic Leadership: Translate Malt's global strategy into actionable team priorities, territory mapping, and account allocations.
- Team Development: Manage, coach, and develop team members to elevate global execution and accountability.
- Sales Governance: Lead forecasting reviews with MEDDIC discipline, pipeline quality, and CRM accuracy.
- Deal Strategy & Support: Partner with GAMs on complex negotiations and renewal strategies; participate in strategic client meetings.
- Global Expansion: Oversee Malt's deployment across countries and entities, removing blockers to realize contract revenue.
- Cross-Functional Orchestration: Coordinate with Ops, Legal, Finance, and Product to approve commercial strategies for major MSAs and RFPs.
- Performance Monitoring: Identify risks in account health or pipeline and take corrective actions to meet or exceed targets.
- Insight Advocacy: Bring client insights to the Executive Committee and Product teams.
About You: Minimum 10 years of experience managing senior sales professionals and GAMs. Strong sales background with a track record of closing and managing massive, multi-million pound global enterprise accounts. Deep understanding of multi-country enterprise sales cycles, complex procurement, and renewal/expansion structures. Experience in a complex matrix organization across international borders. Experience with international account consolidation and aligning bonuses/targets across geographies. Deep experience in the Tech/SaaS sector; familiarity with the Malt model or platform-based economies. Proven coaching ability, building team capabilities, and leading high performance. Mastery of MEDDIC and Salesforce for forecasting and governance. Strategic guidance on global opportunities and C-level stakeholder influence. Full professional fluency in English; proficiency in French, Spanish, German, Dutch, or Italian is a plus. Willingness to travel for key meetings and international events.
How To Join The Mission: First call with Esra from the Talent Team (30-45 minutes). Track record interview with the hiring manager (45 minutes). Prepare a case study to present to two Sales Managers (1 hour). Final interview with a C-Level leader (30-45 minutes).
Perks and Benefits: Onboarding: Week to learn about culture, products, and services. Annual leave: 30 days/year. Sabbatical: 1 month paid sabbatical after 3 years. Bonus scheme: Opportunity to earn a performance-based bonus. Stock options: Every Malter is entitled to stock options. Books: Access to requested career-relevant reading. Remote work: Hybrid remote policy. Private health insurance: Vitality wellness program. Cycle to work, season ticket loan, pension (5% with Aviva). Dog-friendly London office.
EEO statement: Malt is committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without discrimination. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive. Your profile may be subject to background screening. See our candidate privacy policy for details.
Head of Global Account Management - UK in London employer: Malt
Contact Detail:
Malt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Global Account Management - UK in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Malt on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for those interviews! Research Malt's culture and values, and think about how your experience aligns with their mission. Practise answering common interview questions, especially around leadership and sales strategies.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on specific results you've delivered, especially in managing large accounts or leading teams. Numbers speak volumes, so don’t be shy about sharing them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Malt team. Let’s get you that dream job!
We think you need these skills to ace Head of Global Account Management - UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Global Account Management. Highlight your experience in managing senior sales professionals and your success with multi-million pound global enterprise accounts. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with Malt's mission. Don’t forget to mention your familiarity with the Tech/SaaS sector and any relevant languages you speak.
Showcase Your Leadership Skills: In your application, emphasise your coaching abilities and how you've developed high-performing teams in the past. We’re looking for someone who can elevate our Global Account Managers and drive exceptional revenue retention and growth.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our Malt family!
How to prepare for a job interview at Malt
✨Know Your Numbers
As the Head of Global Account Management, you'll need to demonstrate a strong grasp of sales metrics. Brush up on your past achievements, especially around revenue retention and growth figures. Be ready to discuss specific examples where you've successfully managed multi-million pound accounts.
✨Master the MEDDIC Framework
Familiarise yourself with the MEDDIC sales methodology, as it's crucial for this role. Prepare to explain how you've applied it in previous positions, particularly in complex negotiations and forecasting. This will show that you can lead your team effectively in line with Malt's sales governance.
✨Showcase Your Coaching Skills
This role involves managing and developing a team of Global Account Managers. Think of examples where you've successfully coached team members to achieve their targets. Highlight your approach to building capabilities and fostering high performance within your team.
✨Understand the Malt Model
Get to grips with Malt's platform and its unique position in the freelance marketplace. Be prepared to discuss how your experience in the Tech/SaaS sector aligns with Malt's mission. Showing that you understand their model will set you apart as a candidate who can contribute to their strategic goals.
