At a Glance
- Tasks: Manage and expand large enterprise accounts, driving revenue and strategic partnerships.
- Company: Join Malt, Europe's leading freelance marketplace with a diverse and inclusive culture.
- Benefits: 30 days annual leave, paid sabbatical, stock options, and hybrid remote work.
- Other info: Dynamic environment with opportunities for growth and collaboration.
- Why this job: Be part of a mission to transform how work gets done and make a real impact.
- Qualifications: 7+ years in sales, with experience in Key Account Management and SaaS.
The predicted salary is between 36000 - 60000 £ per year.
Join the Future of Work! Malt is Europe’s leading freelance marketplace, connecting over 850,000 talented freelancers with 90,000+ companies. Founded in 2013, we’re transforming how work gets done through our tech‑powered, human‑centered platform.
A diverse team of 600 Malters across 6 European countries. A culture that champions equality (50% of our Comex are women) and inclusive growth. Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI. A mission to give everyone the freedom to work differently.
About the role: As a Key Account Manager for our Enterprise segment, you will manage and expand a portfolio of large enterprise accounts (2,000+ FTEs) where Malt already has a foothold. Your focus will be growing these accounts in terms of revenue, projects and people, moving them from footholds into significant, high‑value strategic partnerships.
- Key Missions:
- Strategic Prospection: Run structured internal prospection to identify and activate new teams, departments and geographies within your assigned accounts.
- Growth Execution: Drive both "Expansion" (new geographies/departments) and "Extension" (growing scope within active teams) to maximise revenue.
- Executive Governance: Prepare and lead high‑impact Quarterly Business Reviews and maintain relationships with Economic Buyers and C‑level stakeholders.
- Contract Ownership: Own the national contract and lead all MSA renewal processes to secure long‑term stability.
- Account Deployment & Expansion: Map complex organisational structures, activate new Business Units, and influence stakeholders to open new lines of business.
- Operational Rigor: Maintain a high‑quality pipeline and forecast accuracy using MEDDIC discipline and impeccable CRM hygiene.
- Cross‑Functional Coordination: Act as the internal conductor, aligning AMs, ClientOps, Product and Customer Admin to remove blockers and accelerate account development.
- Strategic Support: Provide critical field insights for RFPs, case studies and strategic preparation to the Head of Enterprise.
About You: Minimum of 7 years of professional experience in sales, including at least 3 years in a Key Account Management role. Proven track record in Strategic Account Management or Enterprise Sales, managing decentralized portfolios of 2–10 major accounts. Experience in SaaS, technology, consulting or recruitment. Ability to transform a framework agreement into a detailed, long‑term strategic plan aligned with client business objectives. Deep understanding of contract profitability and the ability to articulate ROI and value delivered at every stage. Proactive mindset for "farming" within accounts; enjoy hunting for new opportunities within an existing client base. Exceptional skills in delivering strategic, ROI‑focused presentations to C‑level executives. Strong discipline in data‑driven CRM management. Ability to structure deployments into clear projects with precise milestones and deadlines. Collaborative team player who thrives in a high‑growth environment and contributes positively to the culture. Full professional proficiency in English. Willingness to travel regularly within your home country (at least once a month if not co‑located with your clients).
How to Join the Mission: First call with Esra from the Talent Team to better understand your background, aspirations and to answer your questions (30–45 minutes). Track‑record interview with the hiring manager, to discuss your experience and how it aligns with this role (45 minutes). Prepare a case study which you’ll then present to two of our current Sales Managers (1 hour). Final interview with a C‑Level leader to discuss Malt’s long‑term vision and to check any remaining questions (30–45 minutes).
Benefits: Onboarding: Spend your first week learning about our culture, products and services with other onboardees at our Paris office. Annual leave: 30 days per year. Sabbatical: 1 month paid sabbatical once you’ve been with Malt for 3 years. Bonus scheme: For certain positions such as sales there is an opportunity to earn a bonus based on your performance. Your recruiter will tell you at interview if there is a bonus for the position you are applying for. Stock options: Every Malter is entitled to stock options. Free books: If you’re interested in learning more about any topic relevant to your career, just tell us the books you’d like to read and we’ll order them for you—without any questions asked or approval processes to follow. Remote work: Hybrid remote policy. Private health insurance: Rewarded for healthy living by our UK provider Vitality. Cycle‑to‑work scheme: Save on a bike and equipment. Season ticket loan: Save on public transport. Pension: Malt contributes 5% through Aviva. Dog friendly office: In the heart of London.
Ready? Get your ticket to Malt. At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion or disability. Our mission is to create a work environment where everyone feels valued, respected and safe to thrive. Your profile may be subject to background screening. For more information see our candidate privacy policy.
Key Account Manager - Enterprise employer: Malt
Malt is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work policy that allows for flexibility in the vibrant city of London. With a strong focus on relationship building and strategic account management, employees are empowered to thrive in their roles while enjoying benefits such as stock options and a supportive work culture that fosters collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - Enterprise
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager - Enterprise at Malt, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Malt. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager - Enterprise. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager - Enterprise
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Malt:When writing your cover letter, make sure to tailor your message specifically for Malt. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Malt
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Malt that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Malt that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Malt’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
