At a Glance
- Tasks: Lead a high-performing team and manage complex global accounts.
- Company: Malt, Europe's leading freelance marketplace with a diverse culture.
- Benefits: 30 days annual leave, paid sabbatical, stock options, and hybrid remote work.
- Why this job: Join a mission-driven company transforming how work gets done globally.
- Qualifications: 10+ years in sales management with experience in multi-country enterprise accounts.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Discover our galaxy. Malt is Europe's leading freelance marketplace, connecting over 850,000 freelancers with 90,000+ companies. Since 2013 we've been transforming how work gets done through our tech-powered, human-centered platform. We foster a diverse, inclusive culture and are backed by top investors to enable everyone to work differently.
A diverse team of 600 Malters across 6 European countries. Culture that champions equality and inclusive growth. Mission to give everyone the freedom to work differently.
About The Role: As the Head of Global Account Management, you will scale and lead a high-performing team in the UK. You will orchestrate complex, multi-country enterprise deals, ensuring Malt becomes the strategic partner for the world's largest organizations while navigating a matrix environment. Your mission is to coach and develop a team of Global Account Managers (GAMs) and National Account Managers (NAMs) to ensure exceptional revenue retention, renewal success, and aggressive growth across multinational accounts.
- Strategic Leadership: Translate Malt's global strategy into actionable team priorities, territory mapping, and account allocations.
- Team Development: Manage, coach, and develop team members to elevate global execution and accountability.
- Sales Governance: Lead forecasting reviews with MEDDIC discipline, pipeline quality, and CRM accuracy.
- Deal Strategy & Support: Partner with GAMs on complex negotiations and renewal strategies; participate in strategic client meetings.
- Global Expansion: Oversee Malt's deployment across countries and entities, removing blockers to realize contract revenue.
- Cross-Functional Orchestration: Coordinate with Ops, Legal, Finance, and Product to approve commercial strategies for major MSAs and RFPs.
- Performance Monitoring: Identify risks in account health or pipeline and take corrective actions to meet or exceed targets.
- Insight Advocacy: Bring client insights to the Executive Committee and Product teams.
About You: Minimum 10 years of experience managing senior sales professionals and GAMs. Strong sales background with a track record of closing and managing massive, multi-million pound global enterprise accounts. Deep understanding of multi-country enterprise sales cycles, complex procurement, and renewal/expansion structures. Experience in a complex matrix organization across international borders. Experience with international account consolidation and aligning bonuses/targets across geographies. Deep experience in the Tech/SaaS sector; familiarity with the Malt model or platform-based economies. Proven coaching ability, building team capabilities, and leading high performance. Mastery of MEDDIC and Salesforce for forecasting and governance. Strategic guidance on global opportunities and C-level stakeholder influence. Full professional fluency in English; proficiency in French, Spanish, German, Dutch, or Italian is a plus. Willingness to travel for key meetings and international events.
How To Join The Mission: First call with Esra from the Talent Team (30-45 minutes). Track record interview with the hiring manager (45 minutes). Prepare a case study to present to two Sales Managers (1 hour). Final interview with a C-Level leader (30-45 minutes).
Perks and Benefits: Onboarding: Week to learn about culture, products, and services. Annual leave: 30 days/year. Sabbatical: 1 month paid sabbatical after 3 years. Bonus scheme: Opportunity to earn a performance-based bonus. Stock options: Every Malter is entitled to stock options. Books: Access to requested career-relevant reading. Remote work: Hybrid remote policy. Private health insurance: Vitality wellness program. Cycle to work, season ticket loan, pension (5% with Aviva). Dog-friendly London office.
EEO statement: Malt is committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without discrimination. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive. Your profile may be subject to background screening. See our candidate privacy policy for details.
Head of Global Account Management - UK employer: Malt
Contact Detail:
Malt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Global Account Management - UK
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Malt on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for those interviews! Research Malt's culture and values, and think about how your experience aligns with their mission. Practise answering common interview questions, especially around leadership and sales strategies.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on specific results you've achieved in managing global accounts. Numbers speak volumes, so don’t shy away from sharing impressive stats.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Malt team.
We think you need these skills to ace Head of Global Account Management - UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Global Account Management role. Highlight your experience in managing senior sales professionals and your success with multi-million pound global enterprise accounts. We want to see how your background aligns with our mission!
Showcase Your Leadership Skills: In your application, emphasise your ability to coach and develop teams. Share specific examples of how you've elevated team performance and accountability in previous roles. We love seeing candidates who can inspire and lead high-performing teams!
Demonstrate Your Strategic Thinking: We’re looking for someone who can translate global strategies into actionable plans. Use your application to illustrate how you’ve successfully navigated complex sales cycles and orchestrated multi-country deals. Show us your strategic mindset!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Malt
✨Know Your Numbers
As the Head of Global Account Management, you'll need to demonstrate your understanding of revenue retention and growth metrics. Brush up on your past achievements in managing multi-million pound accounts and be ready to discuss specific figures that showcase your success.
✨Master the MEDDIC Framework
Since the role requires mastery of MEDDIC for forecasting and governance, make sure you can explain how you've applied this methodology in previous roles. Prepare examples of how it helped you close deals or improve pipeline quality.
✨Showcase Your Coaching Skills
You'll be leading a team, so it's crucial to highlight your coaching abilities. Think of specific instances where you've developed team members or improved performance. Be ready to discuss your approach to mentoring and how it aligns with Malt's culture of inclusivity.
✨Understand the Malt Model
Familiarise yourself with Malt's platform and its unique selling points. Be prepared to discuss how you would position Malt as a strategic partner for large organisations. Showing that you understand their business model will set you apart from other candidates.