At a Glance
- Tasks: Support young residents, manage building security, and provide assistance as needed.
- Company: YMCA Nottingham, a friendly and diverse community-focused organisation.
- Benefits: Generous leave, pension contributions, training opportunities, and discounts.
- Other info: Career progression and ongoing training provided, plus a supportive work environment.
- Why this job: Make a real difference in the lives of young people while gaining valuable experience.
- Qualifications: Compassionate individuals with a desire to support vulnerable young adults.
The predicted salary is between 33912 - 41448 £ per year.
YMCA Robin Hood Group runs dedicated accommodation for 16-24 year old's based in Nottingham city centre.
We are recruiting for a Housing Duty Worker to join our busy, friendly and diverse Supported Housing team.
We are looking for responsible, trustworthy and compassionate people to oversee the smooth running of our building and reception area as well as acting as the first point of contact for many of our residents where you will signpost them to the specific help they need.
The full time staff work on a rotational basis on shift 0700 – 1500, 1500 – 2300 and 2300 – 0700
Being a Housing Duty Worker is one of the busiest and most varied roles in our service; you will cover everything from:
- Monitoring CCTV
- Being there to provide advice and assistance to our Residents
- Providing keys/replacements where needed.
- Signing in Visitors
- Daily administration
- Security of the building
- Cleaning support...
and anything else that might crop up while you are on shift!
You will also support applications from prospective residents, helping with form filling in etc as well as signposting other organisations who may be able to help them
You will enjoy variety, love being busy and thrives off never being able to predict exactly what will happen that day!
You will also want to make a difference to the lives of the young people who reside with us.
Why Work for Us?
We are looking for someone ideally with experience or interested in gaining experience working in supported housing with vulnerable adults and young people aged 16-24 years old.
You will need to have an understanding of the needs of young people who may have drug, alcohol and other issues.
However, we are also happy and able to give you the training and development to start your career in Housing.
We can provide you on-the-job training and also provide you with formal, accredited training with an external provider.
Regardless of your background, you will be confident to deal with difficult situations and handle conflict appropriately.
This role will really push your personal skills as we are looking for someone, regardless of experience who can:
- Work with minimal supervision, use initiative, work alone and work as part of a team
- Respond quickly and effectively to emergencies
- Deal with conflict, manage aggressive behaviour and diffuse situations effectively
- Talk to people of all background and abilities, with excellent communication skills
- Form and maintain relationships with appropriate professional boundaries, acting as a role model for our residents.
If you are looking for career progression, we are very keen to support and develop our employees with ongoing training and qualification.
We can also provide career development as we have a strong track record of internal promotion and we seek to recognise you abilities and potential
This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service.
We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.
- Hours
- 37.5
We offer the following benefits from day 1 of your employment with us
- Equivalent of 23 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years!
- Workplace pension with Royal London (3% employer contribution, 5% employee contribution)
- 4 x Life Insurance/Death in Service whilst in the pension scheme
- Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark
- 10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark.
- Pastoral support
- Cycle to Work Scheme
- Excellent opportunities for development and progression
- Support for further study up to post-graduate level 7 courses to support your development
- £500 refer a friend scheme applicable across the Group
- Regular ongoing inhouse training
- Eligible to join the Blue Light Discount scheme
- Staff events and annual celebrations
- On passing your probation, you can select from one of the following additional benefits:
- Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts
- £120 cash annual contribution towards either: Travel costs or; Childcare costs or; Private gym membership
Housing Duty Worker YMCA Nottingham - Shakespeare Street Supported Housing employer: Malt Cross
Malt Cross provides a supportive and flexible working environment for employees, allowing them to engage meaningfully with young people. The organization emphasizes professional development through comprehensive training programs and fosters a culture of teamwork and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Duty Worker YMCA Nottingham - Shakespeare Street Supported Housing
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Malt Cross.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Malt Cross!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Malt Cross, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Malt Cross or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Duty Worker YMCA Nottingham - Shakespeare Street Supported Housing
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Malt Cross:Before hitting send, make sure to tailor your application specifically to Malt Cross! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Malt Cross
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
