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- Tasks: Lead a vibrant team at Sora Sky Bar, delivering exceptional guest experiences.
- Company: Join the exciting Malmaison York, a unique venue with stunning views.
- Benefits: Enjoy competitive pay, discounts, and fully funded apprenticeships for career growth.
- Why this job: Be part of a dynamic environment with opportunities to learn and grow.
- Qualifications: Great people skills and a passion for hospitality are essential.
- Other info: Work in a sustainable setting with wellness initiatives and community support.
The predicted salary is between 30000 - 42000 £ per year.
The biggest and most exciting venue to come to the city of York this year is looking for a passionate Floor Manager to join the team. Sora Sky Bar is a stunning one of a kind bar and restaurant offering the best Asian Fusion tapa & Cocktail Experience and is located on the 7th floor of the Malmaison Hotel. With views overlooking the Historic Minster and onto the city beyond, this really is a workplace to be proud of.
We offer our guests an experience like no other, which means you need to be trained like no other. We offer an interactive induction program with a hybrid of online and in-person training that leads into your departmental training and offers apprenticeships and further career development if desired.
Although Floor Manager in title, this will require someone who isn’t afraid to roll their sleeves up when required and lead from the front. The volume and pace mean it’s not for the faint-hearted – you will have to be able to demonstrate you have delivered volume on your CV. You will be a natural when it comes to delivering the ultimate guest experience.
Given the high volumes, we have a large team that needs looking after, so you will have great people skills, natural charisma, and the ability to manage individuals as well as a team. At this stage of your career, you probably won’t have a proven track record of financial management, stock, and wages control, but don’t worry we have, and in time you’ll learn all our tips and tricks.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPI’s.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Floor Manager, Sora Sky Bar in York employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager, Sora Sky Bar in York
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to Sora Sky Bar. Experience the vibe, check out the menu, and chat with staff if you can. This will give you a solid understanding of what they’re all about and help you stand out.
✨Tip Number 2
Show off your people skills! During your interview, share specific examples of how you've managed teams or handled difficult situations in the past. They want to see that you can lead from the front and keep the team motivated.
✨Tip Number 3
Be ready to roll up your sleeves! The role is fast-paced, so demonstrate your willingness to jump in and help out wherever needed. Share stories that highlight your hands-on approach and adaptability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Sora Sky Bar. Don’t miss out on this amazing opportunity!
We think you need these skills to ace Floor Manager, Sora Sky Bar in York
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the hospitality industry shine through. We want to see that you’re excited about the role and ready to bring your A-game to Sora Sky Bar!
Tailor Your CV: Make sure your CV highlights your experience in high-volume environments. We’re looking for someone who can handle the pace, so don’t be shy about showcasing your relevant skills and achievements.
Be Personable: Since this role is all about delivering an amazing guest experience, use your application to demonstrate your people skills. Share examples of how you've connected with guests or led a team in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Malmaison
✨Know the Venue Inside Out
Before your interview, make sure you research Sora Sky Bar and its unique offerings. Familiarise yourself with their Asian Fusion menu and cocktail list, as well as the overall vibe of the venue. This will show your passion for the role and help you connect with the interviewers.
✨Demonstrate Your People Skills
As a Floor Manager, you'll need to manage a large team and ensure an exceptional guest experience. Prepare examples from your past experiences where you've successfully led a team or handled difficult situations with guests. Highlight your natural charisma and ability to motivate others.
✨Show You're Ready to Roll Up Your Sleeves
This role requires someone who isn't afraid to get stuck in. Be ready to discuss times when you've taken initiative or worked hard during busy periods. Emphasise your willingness to lead from the front and support your team during high-volume times.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programmes and career development opportunities available at Sora Sky Bar. This shows your eagerness to learn and grow within the company, which is something they value highly.
