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- Tasks: Be the face of our Bar, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for great food and drink.
- Benefits: Enjoy flexible shifts, competitive pay, and amazing staff discounts.
- Why this job: Kickstart your career with training and opportunities for progression.
- Qualifications: Passion for customer service and eagerness to learn are key.
- Other info: Work in a fun environment with wellness initiatives and sustainability goals.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. In this role, you will be the face of the Bar, helping control the flow and communicating with the Bar Service Team to ensure a smooth and controlled dining experience for our guests. We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships alongside our detailed brand training. We’ll help you be 'The Difference' between good and great guest experiences. Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential. Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression.
In addition to competitive rates of pay, we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned, allowing you to track your wages in real time and manage your money better.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with neurological conditions lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, mostly from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels, championed by our Sustainability Council.
- Moved to a chemical-free cleaning system in our bedrooms and public areas, and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Bar Floor Waiter/ Waitress, Malmaison in York employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Floor Waiter/ Waitress, Malmaison in York
✨Tip Number 1
Get to know the venue! Before your interview, pop into Malmaison and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the vibe of the place.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with handling different scenarios. Remember, it's all about making guests feel special and valued.
✨Tip Number 3
Be ready to showcase your passion! During the interview, share stories about times you've gone above and beyond for customers. It’s all about showing that you care about creating unforgettable experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it!
We think you need these skills to ace Bar Floor Waiter/ Waitress, Malmaison in York
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for great customer service shine through. We love seeing candidates who are genuinely excited about the role and eager to learn new skills.
Tailor Your Application: Make sure to customise your application to highlight how your experiences align with what we’re looking for. Mention any relevant skills or experiences that show you can be 'The Difference' in our guests' experiences.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Bar Floor Waiter/Waitress position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to explore more about what we offer at Malmaison.
How to prepare for a job interview at Malmaison
✨Know the Brand
Before your interview, take some time to research Malmaison. Understand their values, what makes them unique, and their commitment to customer service. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion for Service
Since experience isn’t a deal breaker, focus on showcasing your passion for great customer service. Think of examples from your past where you went above and beyond for a guest or a customer. This will demonstrate your willingness to learn and grow in the role.
✨Prepare for Flexibility Questions
Given that the role requires working various shifts, be ready to discuss your availability. Think about how you can fit into their busy evenings and weekends. Showing that you’re flexible and willing to adapt will make you a more attractive candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, career progression opportunities, or even the sustainability initiatives they have in place. This shows that you’re not just interested in the job, but also in the company’s future and values.