At a Glance
- Tasks: Lead the reception team and create unforgettable guest experiences.
- Company: Charming hotel in a historic Georgian building with a vibrant atmosphere.
- Benefits: Competitive pay, perks, career development, and apprenticeship opportunities.
- Other info: Great opportunities for internal progression and personal growth.
- Why this job: Be the face of the hotel and make guests smile every day.
- Qualifications: Passion for hospitality and high standards in service.
The predicted salary is between 11.7 - 14.3 £ per hour.
This charismatic hotel, the very first in the Hotel du Vin family, resides in a charming Georgian building just moments away from the awe-inspiring Winchester Cathedral and the city's vibrant shops, eateries, and attractions.
Our Winchester sanctuary, established in 1715, provides a grand yet relaxed atmosphere, making it the ideal setting for work, leisure, or those cherished moments of tranquility.
Set amidst a backdrop of breathtaking architecture, historic museums, and cobbled streets dotted with unique shops and boutiques, Winchester promises a myriad of experiences.
Whether you're seeking theatre performances, literary events, or arts festivals, you'll find it on our doorstep.
- Reception Supervisor, Hotel Du Vin
- £13.35 / 40 Hours Permanent Contract Winchester
We are looking for a friendly, passionate and energetic Reception Supervisor to join the team at Hotel du Vin.
You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
You must have a natural hospitality charm and a passion for service.
You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.
As Reception Supervisor you and the reception team are the first and last people our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.
High standards will be second nature to you?
You love people and making guests smile everyday knowing you have delivered celebrity service?
You want to be part of something different, working with the best food, drink and a brand you will be proud of?
At Hotel du Vin we create memories that the guest will never forget.
This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end.
Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Reception Supervisor in Winchester employer: Malmaison
Hotel Du Vin, Wimbledon is an exceptional employer that values its team members and fosters a supportive work culture. With competitive pay, flexible shift patterns, and opportunities for career advancement into supervisory roles, employees can thrive in a dynamic environment while ensuring guests enjoy a memorable stay. Join us to be part of a dedicated team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in Winchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Malmaison. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Malmaison
Don't be shy about reaching out to Malmaison directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Supervisor in Winchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Malmaison and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Malmaison
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
