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For Companies At a Glance
- Tasks: Be the face of our restaurant and ensure a smooth dining experience for guests.
- Company: Join the historic Hotel du Vin in beautiful Winchester.
- Benefits: Enjoy discounted stays, dining perks, and career development opportunities.
- Why this job: Perfect for those who love hospitality and want to grow in a vibrant environment.
- Qualifications: No experience needed; just bring your communication skills and teamwork spirit.
- Other info: Flexible shifts with a focus on sustainability and community involvement.
Overview
The role: Waiter/Waitress, Hotel du Vin Winchester. Up to £13.10 Inc. TRONC – 25 Hours Per Week Fixed Term Contract, Part Time. The role is based in Winchester at a historic hotel offering a 24-bedroom hotel, a 64-seat Bistro & Bar, and 1 private event space (seating up to 50).
The first Hotel du Vin opened in 1994 in Winchester. The building is Queen Anne-style and located in a historic city with the South Downs nearby. This is a customer-facing role where you will be the face of the restaurant and work to ensure a smooth dining experience for guests.
Responsibilities
- Be the face of the restaurant and help control the dining flow.
- Communicate with the Kitchen and restaurant management to ensure a smooth, controlled dining experience for guests.
- Work across a range of shifts, including evenings and weekends; flexibility is appreciated.
- Support internal development and progression opportunities within the brand.
Qualifications & Skills
- Experience in hospitality/food and beverage is preferred but not required for entry level roles.
- Strong communication and teamwork skills.
- Ability to work in a fast-paced environment and adapt to shift patterns.
Benefits
- Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
- Discounted Friends and Family room rate with 50% off best available rate.
- 35% off dining in Brasseries and Bistros.
- Fully funded Apprenticeship programmes supporting career development.
- High street discounts on shops and experiences; cycle-to-work scheme.
- Healthcare cash plans (dental, optical, medical) from £5 per month.
- Referral schemes up to £1,500.
- A comfortable uniform and wellness initiatives (National Campaign Days).
- Wagestream for access to earned wages; opportunities to manage money in real time.
- Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice 24/7.
Sustainability & Community
- 100% of electricity from renewable sources, with wind farms in the UK.
- Recycle a minimum of 70% of hotel waste; sustainability council leads year-round projects.
- Chemical-free cleaning in bedrooms/public areas; enzyme-based eco-friendly kitchen system.
- Volunteer for sustainable charities two days per year on full pay.
Equal Opportunity
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Employment Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Management and Manufacturing
- Industry: Hospitality
Location notes and additional postings are not guaranteed and may change.
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Waiter/ Waitress, Hotel Du Vin employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress, Hotel Du Vin
✨Tip Number 1
Get to know the venue! Before your interview, pop into Hotel Du Vin for a coffee or a meal. Familiarising yourself with the atmosphere and menu will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a waiter/waitress, you'll need to interact with guests and the kitchen staff. Try role-playing with a friend to get comfortable with common scenarios you might face during service.
✨Tip Number 3
Be flexible and ready to adapt! The hospitality industry can be unpredictable, so highlight your ability to handle busy shifts and changing circumstances. Share examples from past experiences where you've thrived under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Hotel Du Vin. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Waiter/ Waitress, Hotel Du Vin
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Waiter/Waitress role at Hotel Du Vin. Highlight any relevant experience or skills that match the job description, even if it’s from a different field. We love seeing how your unique background can fit into our team!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points for your skills and experiences if it helps make your application easier to read. Remember, we’re looking for quick insights into what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company culture there, which can help you craft an even better application.
How to prepare for a job interview at Malmaison
✨Know the Venue
Before your interview, take some time to research Hotel du Vin. Familiarise yourself with its history, the dining experience it offers, and its commitment to sustainability. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a waiter/waitress, strong communication is key. During the interview, demonstrate your ability to communicate clearly and effectively. You might even want to share a brief story about a time you successfully handled a customer interaction or resolved an issue.
✨Emphasise Teamwork
This role requires working closely with kitchen staff and management. Be prepared to discuss your experiences in team settings, highlighting how you contribute to a positive team dynamic. Mention any specific examples where teamwork led to a successful outcome.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle various situations in a fast-paced environment. Think of scenarios like managing a busy dining room or dealing with a difficult customer. Practising your responses can help you feel more confident during the interview.
