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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for unforgettable dining experiences.
- Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and wellness initiatives.
- Why this job: Kickstart your career with training, progression opportunities, and a fun work culture.
- Qualifications: No experience needed, just a passion for customer service and a willingness to learn.
- Other info: We promote sustainability and offer volunteer days for charities.
Waiter / Waitress, Malmaison
Rate of Pay / Hour 30 hours / £13.30 with tronc included Type of contract: Permanent Location: Edinburgh
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.
In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences. Experience isn\’t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.
We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards
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In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Waiter/ Waitress employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress
✨Tip Number 1
Familiarise yourself with the Malmaison brand and its values. Understanding their commitment to customer service and sustainability will help you align your responses during the interview, showcasing your passion for their mission.
✨Tip Number 2
Prepare to discuss your previous experiences in customer service, even if they are not directly related to waiting tables. Highlight any transferable skills, such as communication and teamwork, that demonstrate your ability to create memorable guest experiences.
✨Tip Number 3
Be ready to show your flexibility regarding shift patterns. Since the role requires working evenings and weekends, expressing your willingness to adapt to various schedules can make you a more attractive candidate.
✨Tip Number 4
Research common questions asked in hospitality interviews and practice your answers. This will help you feel more confident and articulate during the interview, allowing you to effectively convey your enthusiasm for the role.
We think you need these skills to ace Waiter/ Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Waiter/Waitress position at Malmaison. Understand the key responsibilities and the skills required, such as customer service and communication.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Even if you lack direct experience, emphasise your passion for customer service and any transferable skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Malmaison specifically and how you can contribute to creating memorable guest experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Malmaison
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any relevant experiences, even if they are not directly related to waiting tables, to demonstrate your commitment to creating memorable guest experiences.
✨Be Prepared to Discuss Flexibility
Since the role requires working various shifts, be ready to discuss your availability and flexibility. Highlight your willingness to work evenings and weekends, as this is when the restaurant is busiest.
✨Demonstrate Teamwork Skills
As a waiter or waitress, you'll need to communicate effectively with both the kitchen and management. Prepare examples of how you've successfully worked in a team environment, showcasing your ability to collaborate and ensure smooth operations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you understand how you can grow within the organisation.
