At a Glance
- Tasks: Serve delicious food and drinks while creating unforgettable dining experiences for guests.
- Company: Join the vibrant Malmaison team in a stunning waterfront location.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Other info: Flexible shifts, apprenticeships available, and a supportive team culture.
- Why this job: Be part of a fun, dynamic environment with potential for growth in the hospitality industry.
- Qualifications: Passion for customer service; experience is a bonus but not essential.
Overview
Waiter / Waitress - Malmaison£12.80 per hour, 30 hours per week, Permanent Contract, Liverpool
Get paid for doing what you love, enjoy perks and benefits, learn something new and build a career with Malmaison.
In this role you will be the face of the restaurant, help control the flow, and communicate with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days—this means we can offer great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships that sit alongside our detailed brand training. We’ll help you be “The Difference” between good and great guest experiences.
Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential.
Responsibilities
• The face of the restaurant – guiding guests through the dining experience.• Maintaining energy and flow on the floor.• Coordinating with kitchen and management to ensure order accuracy and timely service.• Adapting to a variety of shift patterns and maintaining flexibility.
Qualifications
• Strong desire to provide excellent customer service.• Ability to learn new skills quickly.• Comfortable working in a fast‑paced and dynamic environment.
Benefits
• Nationally recognised apprenticeships and brand training.• Potential for progression into F&B Management roles.• Ongoing internal development and advancement opportunities.
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Waiter/ Waitress in Liverpool employer: Malmaison
Malmaison is an excellent employer that values the health and safety of its employees and guests, offering a dynamic work culture where collaboration and innovation thrive. With opportunities for professional growth through training and development, employees can enhance their skills while enjoying the unique atmosphere of our hotels across the South of England. Join us to make a meaningful impact in a supportive environment that prioritises compliance and excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress in Liverpool
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the hotel and its surroundings. Familiarising yourself with the atmosphere and vibe will help you connect better during your chat with the hiring team.
✨Tip Number 2
Show off your personality! As a waiter or waitress, you're the face of the restaurant. Bring your enthusiasm and passion for customer service to the forefront during your interview. Let them see how you can create memorable experiences for guests.
✨Tip Number 3
Ask questions! This shows you're genuinely interested in the role and the company. Inquire about their training programmes or how they support career development. It’s a great way to demonstrate your eagerness to learn and grow with them.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your skills and personality right from the start!
We think you need these skills to ace Waiter/ Waitress in Liverpool
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests!
Tailor Your CV:Make sure your CV is tailored to the role of Waiter/Waitress. Highlight any relevant experience, even if it’s not in a restaurant setting. We love seeing transferable skills that show you can handle a busy environment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Malmaison
✨Know the Venue
Before your interview, take some time to research Malmaison and its unique offerings. Familiarise yourself with their menu, the atmosphere of the restaurant, and any special events they host. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a waiter or waitress, customer service is key. Prepare examples from your past experiences where you provided excellent service or handled difficult situations. Highlight your passion for creating memorable dining experiences, as this aligns perfectly with what Malmaison values.
✨Be Ready for Flexibility Questions
Since the role requires working various shifts, be prepared to discuss your availability openly. Think about how you can accommodate different schedules and express your willingness to adapt. This will demonstrate your commitment to being a team player.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, the team culture, or how they celebrate employee achievements. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
