At a Glance
- Tasks: Serve delicious food and drinks while creating unforgettable dining experiences for guests.
- Company: Join the vibrant Malmaison team in a stunning waterfront location.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Other info: Flexible shifts, apprenticeships available, and a supportive team culture.
- Why this job: Be part of a fun, dynamic environment with potential for growth in the hospitality industry.
- Qualifications: Passion for customer service; experience is a bonus but not essential.
Overview
Waiter / Waitress - Malmaison£12.80 per hour, 30 hours per week, Permanent Contract, Liverpool
Get paid for doing what you love, enjoy perks and benefits, learn something new and build a career with Malmaison.
In this role you will be the face of the restaurant, help control the flow, and communicate with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days—this means we can offer great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships that sit alongside our detailed brand training. We’ll help you be “The Difference” between good and great guest experiences.
Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential.
Responsibilities
• The face of the restaurant – guiding guests through the dining experience.• Maintaining energy and flow on the floor.• Coordinating with kitchen and management to ensure order accuracy and timely service.• Adapting to a variety of shift patterns and maintaining flexibility.
Qualifications
• Strong desire to provide excellent customer service.• Ability to learn new skills quickly.• Comfortable working in a fast‑paced and dynamic environment.
Benefits
• Nationally recognised apprenticeships and brand training.• Potential for progression into F&B Management roles.• Ongoing internal development and advancement opportunities.
#J-18808-Ljbffr
Waiter/ Waitress in Liverpool employer: Malmaison
Malmaison is an excellent employer that values the health and safety of its employees and guests, offering a dynamic work culture where collaboration and innovation thrive. With opportunities for professional growth through training and development, employees can enhance their skills while enjoying the unique atmosphere of our hotels across the South of England. Join us to make a meaningful impact in a supportive environment that prioritises compliance and excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Malmaison. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Malmaison
Don't be shy about reaching out to Malmaison directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/ Waitress in Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Malmaison and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Malmaison
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
