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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating unforgettable dining experiences for guests.
- Company: Join the vibrant Malmaison team in a stunning waterfront location.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Why this job: Be part of a fun, dynamic environment with potential for growth in the hospitality industry.
- Qualifications: Passion for customer service; experience is a bonus but not essential.
- Other info: Flexible shifts, apprenticeships available, and a supportive team culture.
Overview
Opened 2007. 130 bedrooms. 120-seater Bar & Grill. 6 private event spaces – largest seats up to 100. Surround yourself with views of the River Mersey on the world-famous docks and waterfront. The hotel is within walking distance of the Museum of Liverpool, The Tate, M&S Bank Arena. Explore top attractions from the iconic Royal Liver Building and Royal Albert Dock to the green spaces and coastline. Liverpool plays host to world-class events, all year round. It may be most famous for The Beatles and its two high-flying football clubs, but the city has far more to offer than just sport and music. It has a thriving cultural scene, historic architecture and the locals have an irrepressible lust for life. Once hampered by a down-and-out reputation, Liverpool’s industrial past is now part of its charm. Thanks to decades of urban regeneration and investments from the European Capital of Culture status in 2008.
About The Role
Waiter / Waitress, Malmaison. Up to £12.90 OTE including tronc, 12 Hours. Permanent contract. Liverpool.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.
In this role you will be the face of the restaurant, you\\\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days. This means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\\\’ll help you be \\\”The Difference\\\” between good and great guest experiences. Experience isn\\\’t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.
Benefits.
Responsibilities
In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
About You
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn\\\’t make you look like an extra from a 70s TV sitcom
- Wellness & National Campaign Days Calendar which promotes activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- Wagestream allows instant access to your pay as it\\\’s earned
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with neurological conditions to lead healthier lives
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK
- We recycle a minimum of 70% of the waste from our hotels; this target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work year-round
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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Waiter/ Waitress employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the hotel and its surroundings. Familiarising yourself with the atmosphere and vibe will help you connect better during your chat with the hiring team.
✨Tip Number 2
Show off your personality! As a waiter or waitress, you're the face of the restaurant. Bring your enthusiasm and passion for customer service to the forefront during your interview. Let them see how you can create memorable experiences for guests.
✨Tip Number 3
Ask questions! This shows you're genuinely interested in the role and the company. Inquire about their training programmes or how they support career development. It’s a great way to demonstrate your eagerness to learn and grow with them.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your skills and personality right from the start!
We think you need these skills to ace Waiter/ Waitress
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests!
Tailor Your CV: Make sure your CV is tailored to the role of Waiter/Waitress. Highlight any relevant experience, even if it’s not in a restaurant setting. We love seeing transferable skills that show you can handle a busy environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Malmaison
✨Know the Venue
Before your interview, take some time to research Malmaison and its unique offerings. Familiarise yourself with their menu, the atmosphere of the restaurant, and any special events they host. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a waiter or waitress, customer service is key. Prepare examples from your past experiences where you provided excellent service or handled difficult situations. Highlight your passion for creating memorable dining experiences, as this aligns perfectly with what Malmaison values.
✨Be Ready for Flexibility Questions
Since the role requires working various shifts, be prepared to discuss your availability openly. Think about how you can accommodate different schedules and express your willingness to adapt. This will demonstrate your commitment to being a team player.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, the team culture, or how they celebrate employee achievements. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
