Waiter/ Waitress

Waiter/ Waitress

Harrogate Full-Time No home office possible
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At a Glance

  • Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
  • Company: Join Malmaison, a stylish hotel brand known for its vibrant atmosphere and exceptional service.
  • Benefits: Enjoy flexible shifts, discounted stays, and perks like high street discounts and wellness initiatives.
  • Why this job: Make unforgettable memories for guests while kickstarting your career in hospitality with growth opportunities.
  • Qualifications: No prior experience needed; just bring your passion for great service and a positive attitude.
  • Other info: Work in beautiful Harrogate, a charming town voted the happiest place to live in the UK.

Overview

Waiter/ Waitress Β£12.30 Per Hour, 12 Hours + Tronc β€’ Permanent Contract β€’ Harrogate

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Responsibilities

In this role you will be the face of the restaurant, you\\\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.

Shift pattern and career development

We are open 7 days a week 365 days a year and need people to work a range of shifts and days β€” this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We\\\’ll help you be \”The Difference\” between good and great guest experiences.

Why join

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards

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Waiter/ Waitress employer: Malmaison

Malmaison is an exceptional employer, offering a vibrant work culture in the picturesque town of Harrogate, known for its rich history and welcoming atmosphere. With competitive pay, extensive benefits including discounted stays and meals, and a strong commitment to employee development through funded apprenticeships, we empower our staff to grow within the hospitality industry. Join us to create unforgettable experiences while enjoying a supportive environment that values your contributions and well-being.
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Contact Detail:

Malmaison Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Waiter/ Waitress

✨Tip Number 1

Familiarise yourself with the menu and the restaurant's offerings. Knowing the dishes and drinks inside out will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Demonstrate your customer service skills by engaging with staff or customers at similar establishments. This experience can provide you with real-life examples to discuss during your interview, showcasing your ability to handle various situations.

✨Tip Number 3

Network with current or former employees of Malmaison. They can offer valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 4

Be prepared to discuss your flexibility regarding shifts. Since the role requires working evenings and weekends, showing that you're adaptable can set you apart from other candidates.

We think you need these skills to ace Waiter/ Waitress

Excellent Communication Skills
Customer Service Orientation
Teamwork and Collaboration
Time Management
Attention to Detail
Multitasking Abilities
Problem-Solving Skills
Knowledge of Food and Beverage
Cash Handling Skills
Flexibility and Adaptability
Positive Attitude
Ability to Work Under Pressure
Basic Math Skills
Conflict Resolution Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on skills like customer service, teamwork, and communication, which are essential for a Waiter/Waitress role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality sector. Mention why you want to work at Malmaison specifically and how you can contribute to creating memorable guest experiences.

Highlight Flexibility: Since the role requires working various shifts, emphasise your availability and willingness to work evenings and weekends. This shows your commitment and adaptability.

Showcase Your Personality: In your application, let your personality shine through. The hospitality industry values friendly and approachable individuals, so don’t hesitate to express your enthusiasm for providing excellent service.

How to prepare for a job interview at Malmaison

✨Know the Menu

Familiarise yourself with the restaurant's menu before the interview. Being able to discuss dishes, ingredients, and drink pairings shows your enthusiasm and readiness to engage with guests.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and ensure a positive dining experience for guests.

✨Show Flexibility

Since the role requires working various shifts, express your willingness to be flexible with your availability. This can set you apart as a candidate who is ready to meet the demands of the job.

✨Emphasise Teamwork

Discuss your experience working in a team environment. The role involves communication with kitchen staff and management, so showcasing your ability to collaborate effectively is key.

Waiter/ Waitress
Malmaison
Location: Harrogate
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