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- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Hotel du Vin offers luxury stays in historic locations with a focus on style and hospitality.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeship programmes.
- Why this job: Be part of a vibrant team in a beautiful setting while making guests feel at home.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Flexible shifts available, with opportunities for career progression and sustainability initiatives.
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Opened 1994
24 Bedrooms
64-seater Bistro & Bar
1 Private Event Spaces – seating up to 50
The first Hotel du Vin opened in 1994 in the ancient city of Winchester. Built in 1715, the building is brimming with Queen Anne-style architecture. A city steeped in history, with a landmark cathedral, wonderful architecture, historic museums, cobbled streets lined with independent shops and boutiques, theatres, literary events and arts festivals. All on the doorstep of the stunning landscape of the South Downs.
About The Role
Room Attendant, Hotel Du Vin
ÂŁ12.56 per hour / 15 Hours Permanent Contract Winchester
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.
Hotel du Vin provide a range of luxury and boutique hotels in 18 landmark locations around the United Kingdom. Synonymous with style and hospitality, Hotel du Vin offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Hotel du Vin Bistros.
Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Hotel Du Vin machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.
Need flexibility…………You will predominantly work set shifts, usually between 9am – 3pm, 2 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Experience in a similar role isn\’t required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression and Hotel Du Vin is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Benefits
About You
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from ÂŁ65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from ÂŁ5 per month
- Referral schemes that pay up to ÂŁ1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Room Attendant, Hotel Du Vin employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, Hotel Du Vin
✨Tip Number 1
Familiarise yourself with the Hotel du Vin brand and its values. Understanding their commitment to luxury and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your attention to detail in any interactions you have with the hotel staff or during the interview process. Mention specific examples of how you've maintained high standards in previous roles, even if they are not directly related to housekeeping.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working set shifts, demonstrating your willingness to adapt can make you a more attractive candidate.
✨Tip Number 4
Highlight any customer service experience you have, even if it's from different sectors. The ability to communicate effectively with guests is crucial, so emphasising your conversational English skills will be beneficial.
We think you need these skills to ace Room Attendant, Hotel Du Vin
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant at Hotel Du Vin. Highlight your attention to detail and ability to maintain high standards in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Even if you don't have direct experience, emphasise your positive attitude and willingness to learn, as these are key traits for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Hotel Du Vin specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Malmaison
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific examples of how you ensure cleanliness and organisation.
✨Communicate Clearly
Since you'll be interacting with guests, strong communication skills are essential. Practice speaking clearly and confidently about your experiences. Be prepared to answer questions about how you would handle guest requests or complaints.
✨Demonstrate a Positive Attitude
A positive attitude can set you apart from other candidates. Share stories that showcase your enthusiasm for hospitality and your willingness to go the extra mile for guests. Employers value candidates who can contribute to a pleasant atmosphere.
✨Be Ready to Discuss Flexibility
The role requires flexibility in working hours. Be prepared to discuss your availability and willingness to adapt to different shifts. This shows that you're committed to meeting the needs of the hotel and its guests.
