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- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Hotel du Vin offers stylish, boutique hotels with a focus on luxury and hospitality.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeship programmes.
- Why this job: Be part of a vibrant team in a historic city while making a real difference for guests.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Flexible shifts available, with opportunities for career progression and sustainability initiatives.
Overview
Room Attendant
Hotel Du Vin Exeter
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.
Hotel du Vin provide a range of luxury and boutique hotels in 18 landmark locations around the United Kingdom. Synonymous with style and hospitality, Hotel du Vin offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Hotel du Vin Bistros.
Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will bea vital cogin the Hotel Du Vin machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.
Need flexibility…………You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Experience in a similar role isn\\\’t required but apositive attitude and desire to make a differencewithin the hotel is essential.
We actively encourage internal development and progression and Hotel Du Vin is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Responsibilities
- Clean and tidy guest bedrooms daily to the highest standards.
- Maintain attention to detail to meet guests\’ expectations of a perfect night’s stay.
- Interact with guests; conversational English is essential.
- Work independently for periods of time as required.
- Support the Hotel Du Vin operation to ensure bedrooms are ready for guest arrival and continued stays.
- Adapt to flexible shift patterns (mostly 9am–3pm, 5 days out of 7) with potential adjustments discussed at interview.
Requirements
- Conversational English is essential.
- Ability to work on your own for periods of time.
- Good level of fitness to perform the duties of a Room Attendant.
- Full training in the use of chemicals and equipment will be provided.
- Experience in a similar role is not required; a positive attitude and desire to make a difference are essential.
Development and Benefits
- Internal development and progression opportunities are encouraged.
- Opportunity to enroll on the apprenticeship scheme after probation.
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Room Attendant employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Hotel Du Vin brand and its values. Understanding their commitment to luxury and hospitality will help you align your conversation during the interview, showcasing that you're a good fit for their team.
✨Tip Number 2
Prepare to discuss your flexibility regarding working hours. Since the role requires set shifts but also offers flexibility, being open about your availability can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in customer service or teamwork, even if it's not directly related to housekeeping. This shows your ability to interact positively with guests and work well within a team.
✨Tip Number 4
Demonstrate your willingness to learn and grow within the company. Mentioning your interest in the apprenticeship programme can show your commitment to personal development and long-term career goals.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in housekeeping. Emphasise your attention to detail and ability to work independently, as these are key traits for a Room Attendant.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the hotel. Mention your understanding of the importance of cleanliness and guest satisfaction, and how you can contribute to maintaining high standards.
Showcase Your Communication Skills: Since conversational English is essential, consider including examples of past experiences where you've successfully communicated with guests or team members. This will demonstrate your ability to interact effectively in the role.
Highlight Your Flexibility: Mention your willingness to work flexible hours and adapt to the needs of the hotel. This shows that you're ready to meet the demands of the job and can fit into their scheduling requirements.
How to prepare for a job interview at Malmaison
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific examples of how you ensure cleanliness and organisation.
✨Communicate Clearly
Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be prepared to discuss how you would handle guest interactions, ensuring you come across as friendly and approachable.
✨Demonstrate Your Work Ethic
The role requires a good level of fitness and a strong work ethic. Be ready to discuss your ability to manage physical tasks and your willingness to work hard. Share any relevant experiences that demonstrate your commitment to completing tasks efficiently.
✨Express Your Willingness to Learn
Hotel Du Vin values internal development and progression. Make sure to express your eagerness to learn and grow within the company. Discuss any past experiences where you took on new challenges or sought out training opportunities.
