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For Companies At a Glance
- Tasks: Lead the reception team and create unforgettable guest experiences.
- Company: Join Malmaison, a vibrant hotel brand known for its exceptional service.
- Benefits: Enjoy competitive pay, perks, and opportunities for career growth.
- Why this job: Be the face of our hotel and make guests smile every day.
- Qualifications: High standards in service and a passion for hospitality.
- Other info: Great potential for internal development and progression.
The predicted salary is between 28 - 30 £ per hour.
Overview
£13.65ph / 40 hours Permanent position Malmaison Oxford
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!
As Reception Supervisor you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. We create memories that the guest will never forget. This could be the next step for you into a HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
Responsibilities
- Be the face of our hotel, greet guests and deliver high standards of service.
- Lead the reception team to ensure a seamless guest journey from arrival to departure.
- Set the tone for guest interactions and ensure everything is above and beyond before departure.
- Support internal development and progression opportunities within Malmaison.
Benefits
- Perks and benefits associated with working at Malmaison.
- Opportunities for learning and career progression (Onwards and Upwards).
Reception Supervisor in Oxford employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor in Oxford
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Malmaison's unique vibe, services, and perks. This way, when you chat with the hiring team, you can show off your passion and knowledge about what makes us special.
✨Tip Number 2
Practice your people skills! As a Reception Supervisor, you'll be the face of our hotel. So, brush up on your communication and customer service skills. Role-play scenarios with friends or family to get comfortable with handling different guest interactions.
✨Tip Number 3
Network like a pro! Connect with current or former Malmaison staff on LinkedIn. Ask them about their experiences and any tips they might have for you. Building these connections can give you insider info and make you stand out in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Malmaison family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Reception Supervisor in Oxford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you love making guests smile.
Tailor Your Application: Make sure to tailor your application specifically for the Reception Supervisor role. Highlight your experience in leading teams and delivering exceptional service, as these are key to setting the tone for our guests' visits.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for Malmaison. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Malmaison.
How to prepare for a job interview at Malmaison
✨Know the Company Inside Out
Before your interview, take some time to research Malmaison. Understand their values, what they stand for, and their approach to guest service. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Reception Supervisor, you'll be the face of the hotel. Prepare examples from your past experiences where you've gone above and beyond to make guests feel welcome. Highlight your ability to lead a team and create memorable experiences for guests.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and professionally for your interview. A polished appearance reflects your understanding of the high standards expected at Malmaison and sets a positive tone right from the start.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for progression within Malmaison. This shows that you're not just interested in the job, but also in how you can grow with the company.
