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- Tasks: Lead the reception team and create unforgettable guest experiences.
- Company: A top hotel chain in Oxford with a focus on exceptional service.
- Benefits: Permanent contract, £13.65 per hour, plus perks and benefits.
- Why this job: Be the face of the hotel and make a real difference for guests.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Great opportunities for career growth and development.
The predicted salary is between 13 - 16 £ per hour.
A leading hotel chain in Oxford is seeking a Reception Supervisor who will be the face of the hotel, ensuring guests receive high standards of service. This role involves leading the reception team, creating memorable guest experiences, and supporting internal development opportunities for career growth.
The position offers a permanent contract at £13.65 per hour for 40 hours a week, alongside perks and benefits associated with working at the hotel.
Guest Experience Supervisor – Front Desk Lead in Oxford employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Supervisor – Front Desk Lead in Oxford
✨Tip Number 1
Make sure to showcase your personality during interviews! As a Guest Experience Supervisor, you'll be the face of the hotel, so let your charm and enthusiasm shine through. Remember, it's all about creating memorable experiences for guests.
✨Tip Number 2
Research the hotel chain before your interview. Knowing their values and what they stand for will help you align your answers with their expectations. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 3
Don’t hesitate to ask questions during your interview! This not only shows your interest but also helps you understand how you can contribute to the team. Think about what makes a great guest experience and bring those ideas to the table.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of your journey. Plus, it gives you a better chance to stand out from the crowd!
We think you need these skills to ace Guest Experience Supervisor – Front Desk Lead in Oxford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role that’s all about guest experience.
Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or customer service. We’re looking for someone who can lead a team and create memorable experiences, so don’t be shy about sharing your successes in these areas!
Tailor Your Application: Take the time to tailor your application to the specific role of Guest Experience Supervisor. Mention how your skills align with the job description and how you can contribute to our hotel’s mission of providing high standards of service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Malmaison
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel chain thoroughly. Understand its values, mission, and what sets it apart from others. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Reception Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Think about specific situations where you resolved conflicts or improved team performance, as this will highlight your leadership capabilities.
✨Emphasise Guest Experience
Since the role focuses on creating memorable guest experiences, come prepared with examples of how you've gone above and beyond for customers in previous roles. Share stories that illustrate your commitment to excellent service and how you handle challenging situations with grace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the hotel's approach to guest feedback or how they support staff development. This shows that you're not only interested in the position but also in contributing to the hotel's success and growth.
