Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage guest check-ins and ensure smooth front office operations.
- Company: Prominent hospitality company in Greater London with a focus on guest experiences.
- Benefits: Competitive pay of £12.90 per hour for 24 hours of work.
- Why this job: Join a team dedicated to creating unforgettable experiences for guests.
- Qualifications: Experience in hospitality, attention to detail, and strong communication skills.
- Other info: Perfect opportunity for night owls looking to make a difference.
The predicted salary is between 12 - 16 £ per hour.
A prominent hospitality company in Greater London is seeking a Night Receptionist to deliver exceptional customer service at their Fraser Suites location. The role involves managing guest check-ins, ensuring the smooth operation of the front office, and completing nightly audits.
Ideal candidates will have:
- Proven experience in hospitality
- Strong attention to detail
- Excellent communication skills
Competitive hourly pay of £12.90 for 24 hours of work. Join a team dedicated to creating memorable experiences for guests.
Night Front Desk Lead — Create Memorable Guest Experiences employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Lead — Create Memorable Guest Experiences
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to share why you're the perfect fit for the Night Front Desk Lead role. Highlight your experience and passion for creating memorable guest experiences.
✨Tip Number 3
Stay sharp on your customer service skills! Brush up on common scenarios you might face at the front desk. Being able to demonstrate your problem-solving abilities during an interview can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Night Front Desk Lead — Create Memorable Guest Experiences
Some tips for your application 🫡
Show Off Your Hospitality Experience: When you're writing your application, make sure to highlight any previous experience in hospitality. We want to see how you've created memorable experiences for guests before, so share those stories!
Attention to Detail is Key: Since the role involves managing check-ins and completing audits, it's super important to demonstrate your attention to detail. Use specific examples in your application that showcase how you've excelled in this area.
Communicate Clearly: Excellent communication skills are a must! Make sure your application is clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively with guests and team members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Malmaison
✨Know the Company Inside Out
Before your interview, do some digging into the hospitality company and its Fraser Suites location. Understand their values, mission, and what makes them stand out in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in creating memorable guest experiences.
✨Showcase Your Customer Service Skills
Since the role is all about delivering exceptional customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a guest or resolved a tricky issue. This will demonstrate your ability to handle the front desk with finesse.
✨Highlight Attention to Detail
As a Night Front Desk Lead, attention to detail is crucial. Prepare to discuss how you've managed tasks that require precision, like completing nightly audits or ensuring smooth check-ins. Mention any systems or processes you’ve used to stay organised and efficient.
✨Practice Your Communication Skills
Excellent communication is key in hospitality. During the interview, focus on how you articulate your thoughts clearly and confidently. You might even want to practice common interview questions with a friend to ensure you come across as approachable and professional, just like you'd want to be with guests.
