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- Tasks: Create memorable experiences for guests and manage night reception duties.
- Company: Leading hospitality provider in Greater London with a focus on guest satisfaction.
- Benefits: Competitive pay, discounted rates, and healthcare plans.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in a similar role and a passion for customer service.
- Other info: Enjoy a flexible 4-on-4-off schedule in a vibrant hospitality environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality provider in Greater London is seeking a Night Receptionist to create memorable experiences for guests at check-in. The role involves day-to-day reception duties, managing guest queries, and performing night audits.
Applicants should have proven experience in a similar role, possess excellent attention to detail, and be passionate about customer service.
This position offers competitive pay and several employee benefits, including discounted rates and healthcare plans.
Night Front Desk Agent - 4-on-4-off Hospitality employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Agent - 4-on-4-off Hospitality
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios related to front desk duties. This will help you feel more confident and ready to showcase your customer service skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you show up for interviews or networking events.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Night Front Desk Agent - 4-on-4-off Hospitality
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for customer service shine through! We want to see how you create memorable experiences for guests, so share any relevant stories or examples from your past roles.
Highlight Your Attention to Detail: As a Night Front Desk Agent, attention to detail is key. Make sure to mention specific instances where your keen eye has made a difference, whether it’s in managing guest queries or performing night audits.
Tailor Your Application: Don’t just send a generic application! We’re looking for candidates who understand the role and our values. Take the time to customise your CV and cover letter to reflect how your experience aligns with what we’re seeking.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills and enthusiasm right from the start!
How to prepare for a job interview at Malmaison
✨Know the Company
Before your interview, take some time to research the hospitality provider. Understand their values, mission, and what sets them apart in Greater London. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Front Desk Agent, customer service is key. Prepare examples from your past experience where you went above and beyond for guests. Highlight your ability to handle queries and resolve issues effectively, as this will demonstrate your passion for creating memorable experiences.
✨Attention to Detail is Crucial
In this role, managing guest check-ins and performing night audits requires a keen eye for detail. Be ready to discuss how you've successfully managed similar tasks in the past. You might even want to bring up specific instances where your attention to detail made a difference.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This not only shows your enthusiasm but also helps you determine if this is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
