Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage guest reservations with flair.
- Company: Join a leading hospitality company dedicated to elevating guest experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a team that creates unforgettable moments for guests.
- Qualifications: Experience in reservations, attention to detail, and multilingual skills are a bonus.
- Other info: Work in a vibrant office environment with a focus on teamwork.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality company is seeking a passionate and motivated Reservations Agent to join its UK Head Office team. This role focuses on delivering exceptional customer service and ensuring guest satisfaction.
Responsibilities include:
- Recording and confirming reservations
- Supporting the sales team with effective communication
Candidates should have experience in a similar role, strong attention to detail, and a passion for creating memorable experiences for guests. Multilingual abilities are a plus, and eligibility to work in the UK is required.
Multilingual Reservations Agent — Elevate Guest Experience employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multilingual Reservations Agent — Elevate Guest Experience
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with recruiters or during interviews, make sure you can clearly express why you're the perfect fit for the Reservations Agent role. Highlight your multilingual skills and customer service experience.
✨Tip Number 3
Show off your personality! Companies want to see how you’d fit into their team. Be yourself during interviews and let your passion for creating memorable guest experiences shine through.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position.
We think you need these skills to ace Multilingual Reservations Agent — Elevate Guest Experience
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or examples that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Reservations Agent role. Highlight your experience in customer service and any multilingual skills you have. We love seeing attention to detail, so ensure everything is clear and well-organised!
Craft a Compelling Cover Letter: Your cover letter is your chance to stand out! Use it to explain why you’re the perfect fit for our team. Mention specific skills that align with the job description and show us how you can elevate the guest experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Malmaison
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Multilingual Skills
If you speak multiple languages, be sure to highlight this during your interview. Prepare examples of how your language skills have helped you in previous roles, especially in enhancing guest experiences. This could give you a significant edge over other candidates.
✨Prepare for Customer Service Scenarios
Expect to be asked about how you would handle specific customer service situations. Think of examples from your past experience where you went above and beyond for a guest. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Dress the Part and Be Professional
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. It shows that you respect the opportunity and are serious about the role. Also, remember to bring a positive attitude and a smile – it’s all about creating that memorable experience right from the start!
