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- Tasks: Assist in planning and executing memorable meetings and events for guests.
- Company: Join Malmaison, a brand known for creating unforgettable experiences.
- Benefits: Enjoy competitive pay, discounts, wellness programmes, and career development opportunities.
- Why this job: Be the face of our brand and grow into an Events Supervisor role.
- Qualifications: A friendly personality is key; experience is a plus but not essential.
- Other info: Work in a sustainable environment with a focus on community support.
Rate of Pay / Hours: £12.50 per Hour plus generous company benefits, training & development / 24 hours per week
Type of Contract: Permanent
Location: Birmingham
It’s all in the detail. From meetings for 6 guests to a 200-cover wedding, it’s all in the detail, and you make it happen. We create memories that our guests never forget. At Malmaison, we always go above and beyond expectations. As a Meeting & Events Team Member, you will be the face of the business, looking after guests' needs from the moment they arrive.
Experience in a similar role is beneficial, but a smile and personality are essential. Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of? We see this role as a potential next step into an Events Supervisor position – we actively encourage internal development and progression. Onwards and upwards.
In addition to competitive pay, we offer:
- Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
- Discounted friends and family room rate with 50% off the best available rate.
- 35% off your bill when dining in our brasseries and bistros.
- Fully funded apprenticeship programs supporting your career development.
- High street discounts on shops, experiences, holidays, and more.
- Cycle to work scheme – save up to 40% on bikes.
- Healthcare cash plans – dental, optical, medical, and more from £5 per month.
- Referral schemes paying up to £1500 for referring new employees.
- A decent uniform that looks professional.
- A Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
- Access to Wagestream, allowing instant access to earned wages, money management tips, and savings options.
- Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
- Support for The Brain Charity, helping those with neurological conditions.
- Employee Assistance Programme – free, confidential advice available 24/7 for you and your family.
Our Sustainability Goals:
- 100% of our electricity is from renewable sources, mainly wind farms across the UK.
- We recycle at least 70% of hotel waste, championed by our Sustainability Council.
- Transition to chemical-free cleaning systems and eco-friendly kitchen systems.
- Volunteer two days per year for sustainable charities, paid in full.
Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
Meeting & Events Assistant employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Assistant
✨Tip Number 1
Familiarise yourself with Malmaison's brand and values. Understanding their commitment to creating memorable experiences will help you align your approach during interviews and discussions, showcasing how you can contribute to their mission.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in event management. Attend local events or join online forums to connect with professionals who can provide insights or even refer you to opportunities at Malmaison.
✨Tip Number 3
Prepare to demonstrate your customer service skills during any interactions. Since the role is all about looking after guests' needs, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 4
Show enthusiasm for the role and the company during your conversations. Expressing genuine interest in working with Malmaison and being part of their team can set you apart from other candidates and leave a positive impression.
We think you need these skills to ace Meeting & Events Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event planning or customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that relate to the responsibilities of a Meeting & Events Assistant, and express why you want to work at Malmaison.
Highlight Soft Skills: Since the role emphasises the importance of personality and guest interaction, be sure to highlight your soft skills such as communication, teamwork, and problem-solving in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this position.
How to prepare for a job interview at Malmaison
✨Show Your Personality
As a Meeting & Events Assistant, your personality is key. Make sure to let your enthusiasm and friendliness shine through during the interview. Smile, engage with your interviewer, and show that you genuinely enjoy working with people.
✨Highlight Relevant Experience
Even if you don't have direct experience in a similar role, think about transferable skills from past jobs or experiences. Discuss any customer service roles or event planning tasks you've handled, as these will be valuable in this position.
✨Demonstrate Attention to Detail
Since the role is all about the details, prepare examples of how you've successfully managed intricate tasks in the past. Whether it's coordinating schedules or ensuring everything is in place for an event, showcasing your attention to detail will impress your interviewer.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the team you'll be working with or what a typical day looks like for a Meeting & Events Assistant at Malmaison.
