Front Desk Manager — Guest Experience Leader in Manchester
Front Desk Manager — Guest Experience Leader

Front Desk Manager — Guest Experience Leader in Manchester

Manchester Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead front desk operations and create unforgettable guest experiences.
  • Company: Renowned hotel brand in Manchester with a vibrant work culture.
  • Benefits: Competitive pay, discounts, and personal development opportunities.
  • Why this job: Join a passionate team and make lasting memories for guests.
  • Qualifications: Experience in hospitality and strong leadership skills.
  • Other info: Great career progression opportunities in a dynamic environment.

The predicted salary is between 30000 - 42000 £ per year.

A leading hotel brand in Manchester is seeking an Assistant Reception Manager to oversee front desk operations and ensure exceptional guest experiences. You will manage a team and set the tone for each visit, making memories that last. This position offers competitive pay, numerous benefits, and opportunities for career progression within the company. Join a team that values high standards and a vibrant work culture while enjoying significant discounts and personal development opportunities.

Front Desk Manager — Guest Experience Leader in Manchester employer: Malmaison

As a leading hotel brand in Manchester, we pride ourselves on fostering a vibrant work culture that prioritises exceptional guest experiences and employee satisfaction. Our Front Desk Manager role not only offers competitive pay and numerous benefits but also provides ample opportunities for personal development and career progression within a supportive team environment. Join us to be part of a company that values high standards and creates lasting memories for both guests and staff alike.
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Contact Detail:

Malmaison Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk Manager — Guest Experience Leader in Manchester

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at the hotel you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for guest experiences shine through. Share stories that highlight your leadership skills and how you've made guests feel special in the past.

Tip Number 3

Research the brand! Familiarise yourself with the hotel's values and culture. This will not only help you tailor your responses but also show that you're genuinely interested in being part of their team.

Tip Number 4

Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our vibrant team and contributing to exceptional guest experiences.

We think you need these skills to ace Front Desk Manager — Guest Experience Leader in Manchester

Team Management
Guest Experience Management
Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Leadership Skills
Time Management
Conflict Resolution
Adaptability
Sales Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring a vibrant energy to our team and create memorable experiences for our guests.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in front desk operations. We love seeing how your skills align with our values and the role of Guest Experience Leader.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Front Desk Manager position.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our leading hotel brand.

How to prepare for a job interview at Malmaison

Know the Brand Inside Out

Before your interview, make sure you research the hotel brand thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Leadership Skills

As an Assistant Reception Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive atmosphere, as this is crucial for ensuring exceptional guest experiences.

Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and guest service approach. Think about common challenges in front desk operations and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.

Dress the Part and Be Personable

First impressions matter, especially in hospitality. Dress smartly and professionally to reflect the hotel's standards. Additionally, be warm and personable during the interview. Remember, you're not just applying for a job; you're aiming to create memorable experiences for guests, so let your passion shine through!

Front Desk Manager — Guest Experience Leader in Manchester
Malmaison
Location: Manchester

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