At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the vibrant team at Malmaison, known for its unique hospitality.
- Benefits: Enjoy a competitive salary, perks, and opportunities for career growth.
- Why this job: Make guests smile every day while developing your skills in a fun environment.
- Qualifications: A passion for service and a natural charm for hospitality.
- Other info: Great potential for internal progression and apprenticeship opportunities.
The predicted salary is between 27100 - 27100 £ per year.
£ rate of pay / hours - £13.01, 40 hours
Type of contract - Permanent
Location - Liverpool
We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes.
As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. High standards will be second nature to you. You love people and making guests smile every day knowing you have delivered celebrity service.
You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Malmaison we create memories that the guest will never forget.
This could be the next step for you into a Supervisory position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards. We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Receptionist, Malmaison in Liverpool employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist, Malmaison in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Malmaison. Understand their values, what makes them unique, and how they treat their guests. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of Malmaison, so it’s crucial to demonstrate your charm and passion for service. Role-play common scenarios with friends or family to get comfortable handling different guest queries and situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Malmaison with high standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role at Malmaison.
We think you need these skills to ace Receptionist, Malmaison in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and energetic personality shine through! We want to see your passion for hospitality and how you can bring a smile to our guests' faces.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in customer service or hospitality that showcase your ability to deliver top-notch service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for the Receptionist role at Malmaison.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Malmaison!
How to prepare for a job interview at Malmaison
✨Show Your Hospitality Charm
As a receptionist, your personality is key! Make sure to showcase your friendly and energetic nature during the interview. Practice a warm greeting and be ready to share examples of how you've made guests feel special in previous roles.
✨Know the Company Inside Out
Do your homework on Malmaison! Familiarise yourself with their values, the unique atmosphere they create, and any recent news or events. This will not only impress your interviewers but also help you align your answers with what they stand for.
✨Prepare for Common Scenarios
Think about the types of queries you might encounter as a receptionist. Prepare responses for common situations, like handling complaints or managing busy periods. This will show that you're proactive and ready to deliver that 'celebrity service' they’re looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or details about the apprenticeship scheme. This shows your genuine interest in the role and your desire to grow within the company.