At a Glance
- Tasks: Lead the housekeeping team to ensure top-notch room quality and guest satisfaction.
- Company: Join Hotel Du Vin, a historic hotel in vibrant Exeter with stunning architecture.
- Benefits: Enjoy discounted stays, dining perks, wellness support, and career development opportunities.
- Why this job: Be part of a passionate team focused on high standards and exceptional service.
- Qualifications: No specific experience required, just a passion for cleanliness and guest care.
- Other info: Work in a unique setting with opportunities for personal and professional growth.
The predicted salary is between 20000 - 28000 £ per year.
Purchased 2015
60 Bedrooms
55-seater Bistro & Bar
3 Private Event Spaces – seating up to 65
Spa – outdoor heated pool with indoor hydro jets area, 4 beauty rooms, small relaxation area, manicure and pedicure stations
Exeter is a vibrant and historic city in England, known for attractions like Underground Passages, Roman walls, and Quayside. The hotel is housed in an iconic former Eye Infirmary building with historic gardens and striking architecture.
About The Role
Housekeeping Supervisor, Hotel Du Vin
Rate of Pay: £12.75 / 26 Hours per week
Type of contract: Permanent
Location: Exeter
Join us if you are passionate about high standards and guest satisfaction. You will be the final judge on bedroom quality, representing the face of our hotel and ensuring exceptional service.
We support internal development and offer opportunities for career progression within Hotel Du Vin.
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night
- 50% off Friends and Family Room Rate
- 35% dining discount in our Brasseries and Bistros
- Fully funded Apprenticeship programmes for career development
- High street discounts on various shops, experiences, and holidays
- Cycle to work scheme – save up to 40%
- Healthcare Cash Plans including dental, optical, and medical from £5/month
- Referral schemes up to £1500
- Uniform provided
- Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more
- Wagestream for instant access to earned wages
- Complimentary stays on 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast
- Support for neurological health charities
- Employee Assistance Programme – free, confidential 24/7 support
Our Sustainability Goals
- 100% renewable electricity, mainly from UK Wind Farms
- Recycling at least 70% of hotel waste
- Chemical-free cleaning systems and eco-friendly kitchen products
- Volunteer opportunities for sustainable charities, 2 days per year, paid
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers, welcoming applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
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Housekeeping Supervisor employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific standards and expectations of Hotel Du Vin. Research their approach to housekeeping and guest satisfaction, as this will help you demonstrate your alignment with their values during any interviews.
✨Tip Number 2
Network with current or former employees of Hotel Du Vin. They can provide valuable insights into the company culture and what they look for in a Housekeeping Supervisor, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially any roles where you managed teams or ensured high standards of cleanliness. Be ready to share specific examples that highlight your leadership skills and attention to detail.
✨Tip Number 4
Show your enthusiasm for sustainability and eco-friendly practices, as these are important to Hotel Du Vin. Be prepared to discuss how you can contribute to their sustainability goals in your role as a Housekeeping Supervisor.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Housekeeping Supervisor. Highlight your relevant experience in maintaining high standards and guest satisfaction.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous supervisory roles, attention to detail, and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to high standards. Mention specific examples of how you've ensured quality in previous positions.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Malmaison
✨Know the Hotel's Standards
Familiarise yourself with the housekeeping standards and expectations of Hotel Du Vin. Understand their commitment to guest satisfaction and how your role as a Housekeeping Supervisor will contribute to maintaining these high standards.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed a team in the past, focusing on conflict resolution, training, and motivating staff to achieve excellence.
✨Emphasise Attention to Detail
Highlight your keen eye for detail during the interview. Discuss specific instances where your attention to detail has positively impacted guest experiences or improved operational efficiency in previous roles.
✨Prepare Questions About Sustainability Initiatives
Since the hotel is committed to sustainability, prepare thoughtful questions about their eco-friendly practices. This shows your interest in their values and aligns with their goals, making you a more attractive candidate.