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- Tasks: Manage guest check-ins and respond to queries with exceptional customer service.
- Company: Join a global hospitality leader known for its supportive team culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Create memorable experiences for guests in a dynamic and collaborative environment.
- Qualifications: Experience in a similar role and a passion for customer service.
- Other info: Be part of a team that values attention to detail and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
A global hospitality leader is looking for a Receptionist to join their team in Greater London. In this role, you will manage guest check-ins, respond to queries, and ensure exceptional customer service.
The ideal candidate should have proven experience in a similar position, excellent attention to detail, and a passion for creating memorable experiences for guests. This role promises a supportive team environment focused on collaborative service delivery.
Front Desk Concierge — Guest Experience employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Concierge — Guest Experience
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to share your passion for guest experiences and how your skills align with their needs. A confident and engaging introduction can really set you apart.
✨Tip Number 3
Show off your personality! In hospitality, it’s all about creating memorable experiences. During interviews, let your enthusiasm shine through and share stories that highlight your attention to detail and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Front Desk Concierge — Guest Experience
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and enthusiasm to the role of Front Desk Concierge. Remember, it’s all about creating memorable experiences for our guests!
Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or customer service. We’re looking for proven skills that demonstrate your ability to manage guest check-ins and respond to queries effectively. Tailor your application to reflect this!
Attention to Detail is Key: In a role where every detail matters, we need to see that you have excellent attention to detail. Use your application to highlight specific examples where your keen eye has made a difference in guest experiences or service delivery.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our supportive team!
How to prepare for a job interview at Malmaison
✨Know the Company Inside Out
Before your interview, do some research on the hospitality leader you're applying to. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. Highlighting these moments will demonstrate your ability to create memorable experiences, which is crucial for the Front Desk Concierge role.
✨Attention to Detail is Key
Since the job requires excellent attention to detail, be ready to discuss how you've applied this skill in previous roles. Whether it’s managing bookings accurately or ensuring a welcoming environment, share instances that showcase your meticulous nature.
✨Emphasise Team Collaboration
This role promises a supportive team environment, so be prepared to talk about your experience working in teams. Share how you’ve collaborated with colleagues to enhance guest experiences and how you can contribute to a positive team dynamic.
