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- Tasks: Lead a dynamic team and deliver exceptional guest experiences at Sora Sky Bar.
- Company: Join the exciting Malmaison York, home to the stunning Sora Sky Bar.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Why this job: Be part of a unique bar experience with breathtaking views and innovative cocktails.
- Qualifications: Great people skills and a passion for hospitality are essential.
- Other info: Embrace a vibrant work culture with sustainability goals and community support.
The predicted salary is between 24000 - 36000 £ per year.
The biggest and most exciting venue to come to the city of York this year is looking for a passionate Floor Manager to join the team. Sora Sky Bar is a stunning one of a kind bar and restaurant offering the best Asian Fusion tapa & Cocktail Experience and is located on the 7th floor of the Malmaison Hotel. With views overlooking the Historic Minster and onto the city beyond, this really is a workplace to be proud of.
We offer our guests an experience like no other, which means you need to be trained like no other. We offer an interactive induction program with a hybrid of online and in-person training which leads into your departmental training and offers apprenticeships and further career development if desired. We have partnered with House of Suntory to create a unique cocktail list and scoured the planet looking for wines which will enhance the dining experience.
Although Floor Manager in title, this will require someone who isn’t afraid to roll their sleeves up when required and lead from the front. The volume and pace mean it’s not for the faint-hearted - you will have to be able to demonstrate you have delivered volume on your CV. You will be a natural when it comes to delivering the ultimate guest experience. Given the high volumes, we have a large team that needs looking after, so you will have great people skills, natural charisma and the ability to manage individuals as well as a team.
At this stage of your career, you probably won’t have a proven track record of financial management, stock and wages control, but don’t worry we have, and in time you’ll learn all our tips and tricks.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPI's.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Floor Manager, Sora Sky Bar - York employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager, Sora Sky Bar - York
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to Sora Sky Bar. Experience the atmosphere, check out the menu, and chat with staff if you can. This will give you a solid understanding of what they’re all about and help you stand out during your interview.
✨Tip Number 2
Show off your people skills! As a Floor Manager, you’ll need to lead a team and create an amazing guest experience. Be ready to share examples of how you’ve successfully managed teams or handled tricky situations in the past. We love hearing about real-life experiences!
✨Tip Number 3
Prepare for a fast-paced environment! The job isn’t for the faint-hearted, so be ready to discuss how you thrive under pressure. Think of times when you’ve delivered results in high-volume settings and be prepared to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Sora Sky Bar team. So, hit that 'Apply Now' button and let’s get started!
We think you need these skills to ace Floor Manager, Sora Sky Bar - York
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining the Sora Sky Bar team and delivering an unforgettable guest experience.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in high-volume environments. We love seeing how you've rolled up your sleeves and led from the front in previous roles, so don’t hold back!
Be Personable: Your written application is your first chance to show off those great people skills we’re looking for. Use a friendly tone and let your natural charisma come through – we want to get a sense of who you are!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to take the next step in your career with us at Sora Sky Bar.
How to prepare for a job interview at Malmaison
✨Know the Venue Inside Out
Before your interview, make sure you research Sora Sky Bar and its unique offerings. Familiarise yourself with their Asian Fusion menu and cocktail list, especially the House of Suntory creations. This will show your passion for the role and help you connect with the interviewers.
✨Demonstrate Your People Skills
As a Floor Manager, you'll need to manage a large team and deliver an exceptional guest experience. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your natural charisma and ability to motivate others.
✨Show You're Ready to Roll Up Your Sleeves
The job requires someone who isn't afraid to get stuck in. Be ready to discuss times when you've taken initiative or worked hard in a fast-paced environment. This will demonstrate your willingness to lead from the front and handle high volumes.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programmes and career development opportunities available at Sora Sky Bar. This shows your eagerness to grow within the company and your commitment to delivering the best guest experience.
