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- Tasks: Be the face of the White Lion Pub, ensuring smooth guest experiences.
- Company: Join Hotel du Vin, a brand known for its fantastic food and drink.
- Benefits: Enjoy discounts on stays, meals, and high street shopping, plus flexible shifts.
- Why this job: Gain valuable experience with opportunities for career progression in F&B management.
- Qualifications: No specific qualifications required; just a passion for hospitality!
- Other info: Work in a stunning location with a focus on sustainability and community support.
3 weeks ago Be among the first 25 applicants
Purchased 2015
78 Bedrooms
91-seater restaurant, overlooking the terrace and bridge
Spacious pub and terrace
3 Private Event Spaces – seating up to 144
Boasting fantastic panoramic views of the Suspension Bridge and Gorge, an idyllic position in the heart of Clifton Village’s Georgian splendor. If ever there was a city with a story to tell, it’s Bristol. Enveloped in the hills of South-West, it has its own unmistakable identity. With a host of iconic cultural attractions born out of the city’s centuries-old heritage and irrepressible creative spirit. Float over historic landmarks in a beautiful balloon, seek out world-class street art and follow the sound of live music flowing into cobbled streets.
About The Role
F&B Assistant, White Lion Pub, Hotel du Vin
OTE up to ……. per hour, inclusive of tronc, uniform and training / development opportunity Contract Type Avon Gorge
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel Du Vin.
In this role you will be the face of the White Lion Pub, you\’ll help control the flow, and communicate with the Kitchen and the bar management to ensure smooth and controlled experience for our guests.
We need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.
We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards
Benefits
About You
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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F & B Assistant employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F & B Assistant
✨Tip Number 1
Familiarise yourself with the White Lion Pub and its offerings. Understanding the menu, special events, and the overall vibe of the pub will help you engage confidently during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This role is all about creating memorable experiences for guests, so be ready to discuss your approach.
✨Tip Number 3
Highlight your flexibility and willingness to work various shifts. Since the job requires working evenings and weekends, demonstrating your availability can set you apart from other candidates.
✨Tip Number 4
Express your interest in career development opportunities. Mentioning your enthusiasm for the apprenticeship programmes and internal progression can show that you're committed to growing within the company.
We think you need these skills to ace F & B Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. Emphasise any previous roles where you interacted with customers, managed orders, or worked in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention why you want to work at the White Lion Pub and how you can contribute to creating memorable guest experiences.
Highlight Flexibility: Since the role requires working various shifts, make sure to mention your availability and willingness to work evenings and weekends. This shows your commitment and adaptability.
Showcase Your Personality: In your application, let your personality shine through. The role is about being the face of the pub, so convey your enthusiasm for customer service and your ability to create a welcoming atmosphere.
How to prepare for a job interview at Malmaison
✨Know the Venue
Familiarise yourself with the White Lion Pub and its offerings. Understanding the menu, the atmosphere, and the unique features of the venue will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Flexibility
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt to different schedules, especially during busy evenings and weekends.
✨Showcase Customer Service Skills
As an F&B Assistant, you'll be the face of the pub. Prepare examples from your past experiences where you provided excellent customer service or resolved issues effectively. This will demonstrate your ability to create memorable guest experiences.
✨Express Interest in Development
Mention your enthusiasm for career progression and training opportunities. Discuss how the apprenticeship programmes and internal development align with your career goals, showing that you're committed to growing within the company.