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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Hotel du Vin, a brand known for great food and unforgettable experiences.
- Benefits: Earn £12.45 per hour, enjoy flexible shifts, and access career training.
- Why this job: Make a real impact on guest experiences while learning and growing your career.
- Qualifications: Passion for customer service and a willingness to learn are essential.
- Other info: Great opportunities for internal development and progression in F&B Management.
The predicted salary is between 10 - 15 £ per hour.
£12.45 per hour / 0 hour contract
Permanent position at Hotel du Vin Cambridge.
In this role, you will be the face of the restaurant, helping to control the flow and communicate with the kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships alongside our detailed brand training. We will help you be 'The Difference' between good and great guest experiences.
Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential.
Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of? We create memories that our guests never forget.
This could be the next step for you into an F&B Management role – we actively encourage internal development and progression.
F&B Assistant in Edinburgh employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin. Understand their values, what makes them unique, and how they create unforgettable experiences for guests. This will help you connect your passion for customer service with their mission.
✨Tip Number 2
Practice your people skills! As an F&B Assistant, you'll be the face of the restaurant. So, think about scenarios where you’ve provided great service or handled tricky situations. Be ready to share these stories during your interview to show off your customer service chops.
✨Tip Number 3
Flexibility is key! Since the role involves various shifts, be open about your availability. Highlight your willingness to work evenings and weekends, as this shows you're committed and ready to jump in when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Hotel du Vin. Let’s make those memories together!
We think you need these skills to ace F&B Assistant in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about creating memorable experiences for our guests!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. Mention any previous roles in hospitality or customer service, even if they’re not directly related.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the F&B Assistant role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Malmaison
✨Know Your Stuff
Before the interview, make sure you understand what being an F&B Assistant entails. Familiarise yourself with the restaurant's menu, the types of service they offer, and any special events they might have. This shows your genuine interest and helps you answer questions more confidently.
✨Show Your Passion for Customer Service
Since this role is all about creating memorable experiences for guests, be ready to share examples of how you've provided excellent customer service in the past. If you don’t have direct experience, think of times when you’ve gone above and beyond for someone – it’s all about that willingness to learn and serve!
✨Flexibility is Key
Given the flexible shift patterns mentioned in the job description, be prepared to discuss your availability openly. Highlight your willingness to work evenings and weekends, as this will show that you're committed to fitting into their busy schedule.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, the team culture, or how they define 'The Difference' in guest experiences. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.