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For Companies At a Glance
- Tasks: Manage hotel revenue and online distribution while collaborating with sales and reservations teams.
- Company: Frasers Hospitality, a global leader in serviced apartments and hotel residences.
- Benefits: Competitive salary, generous benefits, hybrid work model, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience in hotel reservations, strong technical skills, and a passion for customer service.
- Other info: Friendly culture focused on collaboration, respect, and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This role focuses on revenue, reservations and online distribution for hotels and serviced apartments and is not related to logistics, supply chain or distribution.
Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values: collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.
Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travelers, our accommodations are available for short and long stays.
Responsibilities
We are looking for a motivated Distribution Manager to join our team at our UK Head Office. You will work closely with and report into the Head of Revenue, Reservations and Distribution, maintaining open communications with existing clients and opening channels by connecting to new partners. You will support the sales and revenue teams to perform to optimum levels, by possessing technical knowledge of multiple reservation system interfaces, managing data integration by supervising the rate loading process in the business. You will help contribute to a culture of success within the team and across the business, staying up to date with hotel distribution technology and industry trends.
What we’re looking for
- You have proven experience in a similar role preferably within reservations for hotels or serviced apartments.
- You have a flare for technical and systems knowledge with excellent attention to detail and time management skills.
- You are an enthusiastic individual with a passion for customer service.
- You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
- You would like to build upon your leadership and team management skills.
- You must be eligible to work in the UK.
Distribution Manager employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Manager
✨Network Like a Pro
Get out there and connect with people in the hospitality industry! Attend events, join online forums, or even reach out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Distribution Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your technical knowledge and experience in reservations. We want to see how you can bring value to the team at Frasers Hospitality, so don’t hold back on showcasing your expertise!
✨Be Ready for Questions
Prepare for common interview questions related to revenue management and distribution technology. We suggest practising your answers with a friend or in front of a mirror. The more comfortable you are, the better you’ll come across during the interview!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It shows your genuine interest in joining Frasers Hospitality and makes it easier for us to find your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Distribution Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Distribution Manager role. Highlight your experience in reservations and any technical skills you have that relate to hotel distribution systems. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and teamwork. Share specific examples of how you've contributed to success in previous roles, and let us know why you're excited about joining Frasers Hospitality.
Showcase Your Technical Skills: Since this role involves managing data integration and reservation systems, be sure to mention any relevant technical knowledge you possess. We love candidates who can demonstrate their understanding of hotel distribution technology and industry trends!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on being part of our team at Frasers Hospitality!
How to prepare for a job interview at Malmaison
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel distribution technology and industry trends. Familiarise yourself with the specific systems and interfaces mentioned in the job description, as this will show your technical prowess and attention to detail.
✨Show Your Passion for Customer Service
Frasers Hospitality values a passion for customer service. Be ready to share examples from your past experiences where you went above and beyond to ensure customer satisfaction. This will demonstrate that you align with their core values.
✨Team Player Vibes
Since the role involves working closely with sales and revenue teams, highlight your teamwork skills. Prepare anecdotes that showcase how you've successfully collaborated with others to achieve common goals, reinforcing your fit within their collaborative culture.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to revenue management and distribution strategies. This not only shows your interest in the role but also gives you insight into how you can contribute to their success.
