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- Tasks: Lead and motivate your team while driving brand strategy and maximising revenue.
- Company: Malmaison is a vibrant hotel brand known for its unique style and exceptional service.
- Benefits: Enjoy discounted stays, high street discounts, wellness initiatives, and a cycle to work scheme.
- Why this job: This role offers growth potential with opportunities for promotion and a supportive team culture.
- Qualifications: Experience in managing teams and knowledge of food and drink is preferred but not essential.
- Other info: Join a company committed to sustainability and community support through various initiatives.
The predicted salary is between 36000 - 60000 £ per year.
Deputy General Manager, Malmaison, York
Malmaison is seeking a future leader who understands that running a successful business involves more than exceeding brand standards or managing P&L; it’s about nurturing the team to deliver exceptional service.
Ideally, you will be within 18 months of running your own hotel and eager to join a brand that offers you the platform to excel. Our current General Managers have been promoted from Deputy General Manager roles.
This role requires a natural organizer who loves leading and motivating teams. You will drive the brand strategy across all business elements, setting Malmaison apart as a preferred employer and destination for stay, dine, and drink experiences.
As Deputy General Manager in York, you should have local market knowledge and the ability to maximize revenue by managing details through your department managers and team. Leading by example and effective communication are essential. A good understanding of Health & Safety is required, with attention to detail being critical at Malmaison.
Previous experience managing large teams and knowledge of food and drink in a similar-sized property is preferred but not mandatory.
Interested? Click Apply Now.
We offer competitive pay and numerous benefits, including:
- Discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
- 50% off the best available rate for friends and family.
- 35% discount on dining in our Brasseries and Bistros.
- Fully funded apprenticeship programs to support your career development.
- High street discounts on shops, experiences, holidays, and more.
- Cycle to work scheme – save up to 40% on bikes.
- Healthcare Cash Plans covering dental, optical, medical, starting from £5/month.
- Referral schemes paying up to £1500 for successful hires.
- A professional uniform that looks modern and appropriate.
- A Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, National Popcorn Day, and Mental Health Awareness Week.
- Wagestream – instant access to earned wages, financial tips, and savings options.
- Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
- Support for The Brain Charity, aiding those with neurological conditions.
- Employee Assistance Programme offering confidential advice 24/7 for you and your family.
Upon passing probation, additional benefits include:
- Private Medical Healthcare
- Bonus plan based on KPIs
- Critical Illness cover
- Life Assurance
Our Sustainability Goals:
- 100% renewable electricity, mainly from UK wind farms.
- Recycling at least 70% of hotel waste, driven by staff efforts and our Sustainability Council.
- Chemical-free cleaning systems in bedrooms and public areas, with eco-friendly kitchen practices.
- Two paid volunteer days annually for sustainable charities.
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Deputy General Manager, Malmaison, employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager, Malmaison,
✨Tip Number 1
Familiarise yourself with Malmaison's brand values and service standards. Understanding what sets them apart will help you demonstrate your alignment with their vision during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in similar roles. This can provide insights into the expectations of a Deputy General Manager and may even lead to referrals.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've motivated and developed teams in previous roles. Highlighting your ability to drive performance will resonate well with the hiring team.
✨Tip Number 4
Research the local market in York to understand its dynamics and customer preferences. Being able to discuss how you would maximise revenue based on this knowledge will set you apart from other candidates.
We think you need these skills to ace Deputy General Manager, Malmaison,
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Deputy General Manager at Malmaison. Highlight your leadership skills and experience in managing teams, as well as your ability to drive brand strategy.
Tailor Your CV: Customise your CV to reflect your relevant experience in hospitality management. Emphasise any previous roles where you led teams, maximised revenue, or improved service standards. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Malmaison's brand values. Mention how your leadership style aligns with their focus on team development and delivering exceptional service.
Showcase Local Knowledge: In your application, mention your familiarity with the York market and how you can leverage this knowledge to benefit the hotel. Discuss any insights you have on local competition and how you would position Malmaison as a preferred destination.
How to prepare for a job interview at Malmaison
✨Show Your Leadership Skills
As a Deputy General Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led and motivated teams in the past, highlighting your approach to developing talent and fostering a positive work environment.
✨Understand the Brand and Market
Familiarise yourself with Malmaison's brand values and the local market in York. Show that you understand what sets Malmaison apart from competitors and how you can contribute to its success by maximising revenue and enhancing guest experiences.
✨Emphasise Attention to Detail
The role requires a keen eye for detail, so be ready to discuss how you ensure high standards in operations. Share specific instances where your attention to detail has positively impacted service delivery or operational efficiency.
✨Communicate Effectively
Effective communication is key in this role. Prepare to demonstrate your ability to convey information clearly and build relationships with both team members and guests. Consider discussing your experience in managing health and safety communications as well.