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- Tasks: Welcome guests, handle luggage, and provide top-notch service at our Oxford hotel.
- Company: Renowned hotel in the UK with a focus on exceptional guest experiences.
- Benefits: Earn £12.50 per hour plus generous perks and career growth opportunities.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Excellent customer service skills and a valid driving licence required.
- Other info: Join a dynamic team in a vibrant environment with plenty of growth potential.
The predicted salary is between 12 - 16 £ per hour.
A renowned hotel in the UK is looking for a Concierge to provide exceptional service to guests at their Oxford location. You will be the first point of contact, responsible for welcoming guests, handling luggage, and performing check-in and check-out duties.
The ideal candidate must possess excellent customer service skills and a valid driving license. Other duties include providing information about local attractions and ensuring a pleasant stay for the guests.
Competitive pay at £12.50 per hour plus generous benefits are offered.
Concierge – Oxford Hotel with Perks & Career Growth employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge – Oxford Hotel with Perks & Career Growth
✨Tip Number 1
Make sure to research the hotel and its services before your interview. Knowing the ins and outs of the Oxford Hotel will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Concierge and how you'd handle them. This will prepare you for any questions during the interview and demonstrate your problem-solving abilities.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the hotel values in a Concierge, and who knows, they might even put in a good word for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Concierge – Oxford Hotel with Perks & Career Growth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Concierge role. Mention why you’re excited about working at our Oxford Hotel and how you can contribute to our team.
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Use a warm tone but avoid slang or overly casual language. We want to see your personality shine through while maintaining professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Malmaison
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel and its services. Familiarise yourself with local attractions and amenities that guests might ask about. This will show your enthusiasm for the role and your commitment to providing exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Whether it’s resolving an issue or creating a memorable experience, these stories will highlight your ability to provide top-notch service, which is crucial for a Concierge role.
✨Dress to Impress
As the first point of contact for guests, your appearance matters. Dress smartly and professionally for the interview. This not only reflects your understanding of the hospitality industry but also sets a positive tone for the interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the hotel culture, team dynamics, or opportunities for career growth. This shows your genuine interest in the position and helps you assess if the hotel is the right fit for you.