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- Tasks: Maximise revenue and drive sales for Malmaison & Hotel Du Vin in Newcastle.
- Company: Join a vibrant hotel group in the heart of Newcastle's lively Quayside.
- Benefits: Enjoy discounted stays, dining perks, and wellness initiatives.
- Why this job: Be part of a dynamic team making an impact in the hospitality industry.
- Qualifications: Experience in sales and strong communication skills are essential.
- Other info: Opportunities for career development and a fun, supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Cluster Sales Manager role at Malmaison .
Newcastle location, full-time, permanent contract, 45 hours per week. The role is to maximise revenue across the Malmaison and Hotel du Vin properties in Newcastle and to drive the Hotels Sales and Marketing plan. The Cluster Sales Manager will represent both brands, actively pursue new opportunities, and cross-sell across all hotels within Mal and HdV. Reporting into the General Managers and the Regional Director of Sales, you will manage the inquiry process, train and communicate within the department and across both hotels, and develop strong relationships with guests.
You will be a self-starter, organised, and able to prioritise actions while managing tasks through to completion. Excellent verbal and written communication skills are essential, with confidence presenting to senior decision makers in other businesses. Experience in a similar role or a working knowledge of the hotel industry is beneficial.
About the Location
- Opened 1997
- 122 bedrooms
- 80-seater Bar & Grill
- 4 private event spaces – largest seats up to 80
- Spa – 4 treatment rooms, relaxation area, manicure & pedicure stations, sauna
Whey Aye, you’re welcome in Newcastle. The hotel is housed within the former Co-operative Society warehouse, on the banks of the River Tyne at the foot of the Gateshead Millennium Bridge. The city offers diverse culture, nightlife, and a thriving hospitality scene.
Responsibilities
- Drive the Hotels Sales and Marketing plan for Malmaison and Hotel du Vin in Newcastle
- Ensure both brands are represented and actively seek new opportunities; cross-sell across all hotels within Mal / HdV
- Manage and lead the inquiry process; train and communicate within the department and across two hotels
- Develop strong relationships with guests and internal stakeholders
- Be a self-starter, organised, and able to prioritise actions and manage tasks to completion
- Demonstrate excellent communication skills in both verbal and written form; present to senior decision makers
- Experience in a similar role or knowledge of the hotel industry is beneficial
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night
- Discounted Friends and Family Room Rate with 50% off best available rate
- 35% off your bill when dining in Brasseries and Bistros
- Fully funded Apprenticeship programmes
- High Street Discounts on a range of shops and experiences
- Cycle to work scheme – save up to 40% on bikes
- Healthcare Cash Plans – dental, optical, medical and more from £5 per month
- Referral schemes up to £1500
- Uniform provided
- Wellness and National Campaign Days Calendar
- Wagestream for instant access to pay as earned
- Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
- Support for charitable causes (Brain Charity)
- Employee Assistance Programme – free, confidential advice 24/7
probationary period benefits:
- Private Medical Healthcare
- Bonus plan based on KPIs
- Critical Illness cover
- Life Assurance
Sustainability & Community
- 100% of electricity from renewable energy
- Recycle a minimum of 70% of hotel waste
- Chemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly kitchen system
- Volunteer to work for sustainable charities 2 days per year on full pay
Apply or share this vacancy on social platforms. Referrals increase your chances of interviewing at Malmaison by 2x.
Location notes: Newton Aycliffe, England, United Kingdom; Newcastle Upon Tyne, England, United Kingdom.
Seniority level: Mid-Senior level
Employment type: Full-time
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Cluster Sales Manager employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Sales Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up social media groups related to hospitality. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to sell yourself. Prepare a short, snappy introduction that highlights your experience and what makes you the perfect fit for the Cluster Sales Manager role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the best choice for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Cluster Sales Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Cluster Sales Manager and what makes you a great fit for our vibrant team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in sales and marketing within the hotel industry. We love seeing how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect candidate. Be specific about your achievements and how they relate to driving revenue and building relationships. We want to know what makes you tick!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our fantastic team at Malmaison & Hotel Du Vin.
How to prepare for a job interview at Malmaison
✨Know Your Stuff
Before the interview, make sure you research Malmaison and Hotel Du Vin thoroughly. Understand their brand values, target market, and recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
As a Cluster Sales Manager, you'll need to demonstrate your ability to drive sales and develop relationships. Prepare specific examples from your past experience where you've successfully increased revenue or built strong client relationships. Use metrics to back up your achievements!
✨Practice Your Presentation
You'll likely need to present ideas to senior decision-makers, so practice your presentation skills. Create a mock presentation on a sales strategy for the hotels and rehearse it. This will not only boost your confidence but also showcase your communication skills during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's future plans, how they measure success in this role, or what challenges they currently face. This shows your enthusiasm and strategic thinking, making you stand out as a candidate.
