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For Companies At a Glance
- Tasks: Coordinate exciting events like weddings and conferences in a vibrant hotel setting.
- Company: Join a dynamic team at Malmaison & Hotel Du Vin Newcastle.
- Benefits: Enjoy discounted stays, dining perks, and career development opportunities.
- Why this job: Be part of a lively atmosphere while making memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for event planning.
- Other info: Flexible part-time hours with a supportive team culture.
Overview
Opened 1997; 122 bedrooms; 80-seater Bar & Grill; 4 private event spaces – largest seats up to 80; Spa – 4 treatment rooms, relaxation area, manicure & pedicure stations, sauna. Whey Aye, you’re welcome in Newcastle. The hotel is housed within the former Co-operative Society warehouse, on the banks of the River Tyne at the foot of the Gateshead Millennium Bridge. United by seven iconic bridges across a bustling Quayside, the city is diverse and vibrant. Get ready to be charmed by the Geordie spirit in a city bursting with nightlife, an award-winning restaurant scene, attractions and museums. A go-to destination for nightlife, culture and events all year round.
About The Role
Cluster Events Co-ordinator
Rate of pay / Hours: £12.60ph / 30hrs
Contract type: Part Time
Location: Malmaison & Hotel Du Vin Newcastle
We’re looking for a Cluster Events Co-ordinator to join our team and play a crucial role in driving the meetings and events agenda for the cluster. You would handle high value enquiries including product launches, team meetings, large conferences, social celebrations and weddings, providing a varied workload within a dynamic close-knit team.
Reporting to the Cluster Meetings & Events Manager, your key objectives would be to handle enquiries effectively, contract event business and ensure strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.
Key Responsibilities & Objectives
- To manage meeting, private event and wedding enquiries
- To drive occupancy and revenue for the meeting spaces within the hotel
- To drive occupancy of bedrooms, for MICE enquiries with groups attached
- To work according to the SOPs within the brand, ensuring adoption of best practice
- To ensure high level of attention to detail when creating proposals and function sheets for the hotel’s operation team
- To develop relationships and rapport with potential clients, adopting a consultative sales approach
- To ensure all deposits and final payments are received in a timely manner as per the brand SOP
- To confidently execute client site visits during their decision making process
- To support the Cluster Meetings & Events Manager with any other ad-hoc tasks as required
What We’re Looking For
- Communicates openly and clearly both verbally and in writing
- Manages time and resources effectively
- Prioritizes actions and completes tasks in a timely manner
- Acts on own initiative
- Has drive and hunger for sales
- Expresses confidence in own ideas
- Can handle more than one task at a time
Benefits
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night
- Discounted Friends and Family Room Rate with 50% off best available rate
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes supporting your career development
- High Street Discounts on a range of shops, experiences, holidays and more
- Cycle to work scheme – save up to 40% on bikes
- Healthcare Cash Plans – dental, optical, medical and more from £5 per month
- Referral schemes that pay up to £1500
- A decent uniform that doesn’t look like the 70s
- Wellness & National Campaign Days Calendar with activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- Wagestream for instant access to pay as earned
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity
- Employee Assistance Programme – free, confidential advice 24/7 to you and your family
Our Sustainability Goals
- 100% of electricity from renewable energy sources
- Recycle a minimum of 70% of hotel waste
- Chemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly system in kitchens
- Volunteer to work for sustainable charities 2 days per year on full pay
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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Cluster Events Co-ordinator employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Events Co-ordinator
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with the event spaces, facilities, and local attractions. This way, when you chat with potential clients, you can confidently answer their questions and showcase why your hotel is the perfect choice for their events.
✨Tip Number 2
Network like a pro! Attend local events and connect with other professionals in the industry. Building relationships can lead to referrals and new opportunities, so don’t be shy about putting yourself out there!
✨Tip Number 3
Practice your pitch! Whether it’s a casual conversation or a formal presentation, being able to clearly communicate what makes your hotel special will help you stand out. Tailor your approach based on the client’s needs and preferences.
✨Tip Number 4
Don’t forget to follow up! After meeting potential clients, send them a quick message thanking them for their time and reiterating your excitement about working together. A little persistence can go a long way in securing that booking!
We think you need these skills to ace Cluster Events Co-ordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for events shine through! We want to see that you’re excited about the role and the vibrant atmosphere of Newcastle. Share why you’re drawn to this position and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the Cluster Events Co-ordinator role. Highlight relevant experience in managing events, customer service, and any sales achievements. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your sentences concise. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture.
How to prepare for a job interview at Malmaison
✨Know Your Venue
Familiarise yourself with the hotel’s unique features, like its history and event spaces. Being able to discuss how these elements can enhance client experiences will show your genuine interest and help you stand out.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple events or tasks in the past. Highlighting your time management and prioritisation skills will demonstrate that you can handle the dynamic workload expected in this role.
✨Engage with the Geordie Spirit
Embrace the local culture and charm of Newcastle during your interview. Showing enthusiasm for the city and its vibrant atmosphere can resonate well with the interviewers and reflect your potential to connect with clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, client expectations, and the types of events typically hosted. This not only shows your interest but also helps you gauge if the role aligns with your career goals.
