At a Glance
- Tasks: Manage night operations, assist guests, and ensure a clean and safe environment.
- Company: Leading hotel chain in Cheltenham with a focus on guest care.
- Benefits: Meals on duty, staff discounts, and a share of service charge.
- Why this job: Join a dynamic team and enhance your hospitality skills while working nights.
- Qualifications: Night shift experience and strong communication skills.
- Other info: Flexible shifts with great opportunities for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel chain in Cheltenham seeks a Night Porter to oversee operations from sundown to sunrise. The role includes managing the Food & Beverage department, ensuring cleanliness, assisting guests with luggage, and conducting health and safety audits.
Candidates should have night shift experience and excellent communication skills.
Benefits include:
- Meals on duty
- Discounted rates for staff
- A share of service charge
This position offers flexible shifts and opportunities for career growth.
Night Porter: Elite Night Ops & Guest Care in Cheltenham employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter: Elite Night Ops & Guest Care in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when applying for roles like Night Porter.
✨Tip Number 2
Prepare for the interview by researching the hotel chain and its values. Knowing their mission and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Night Porter, you'll need to interact with guests and staff effectively. Role-play common scenarios with a friend to boost your confidence and ensure you're ready for any situation.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Night Porter position directly, ensuring your application gets the attention it deserves. Plus, you might just snag some exclusive perks!
We think you need these skills to ace Night Porter: Elite Night Ops & Guest Care in Cheltenham
Some tips for your application 🫡
Show Off Your Night Shift Experience: When you're writing your application, make sure to highlight any previous night shift experience you've had. We want to see how you’ve thrived during those late hours and how you can bring that energy to our team!
Communicate Clearly: Since excellent communication skills are key for this role, use your application to demonstrate your ability to convey information effectively. Keep it clear and concise, just like we do when assisting our guests.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities of the Night Porter role. We love seeing candidates who take the initiative to connect their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the position. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Malmaison
✨Know the Night Shift Inside Out
Make sure you understand the unique challenges and responsibilities that come with working the night shift. Research common issues faced during these hours, like managing guest needs and maintaining safety protocols, so you can discuss how your experience aligns with the role.
✨Showcase Your Communication Skills
As a Night Porter, you'll need to communicate effectively with guests and team members. Prepare examples of how you've successfully handled guest interactions or resolved conflicts in previous roles. This will demonstrate your ability to provide excellent guest care.
✨Familiarise Yourself with Health and Safety Standards
Since conducting health and safety audits is part of the job, brush up on relevant regulations and best practices. Be ready to discuss how you’ve ensured compliance in past positions, as this will show your commitment to maintaining a safe environment.
✨Highlight Your Flexibility and Team Spirit
The role offers flexible shifts, so be prepared to discuss your availability and willingness to adapt. Share experiences where you’ve worked collaboratively with others, especially during busy or challenging times, to illustrate your team-oriented mindset.